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tash hunter Posted on Jul 16, 2016
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Have a tomtom xxl its getting power then goes to the screen this device belongs to me n has a button to press continue but when I press it just stays there and doesn't load into the sat nav menu

  • Marvin
    Marvin Jul 16, 2016

    Hi tash hunter, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?

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1 Answer

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  • Tomtom Master 514 Answers
  • Posted on Aug 21, 2016
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Joined: Dec 18, 2008
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Have you tried to "re-boot" your device ? e.g. hold down the ON/OFF button for a (long) while ... until the device shuts down and restarts ... (and see if it goes past that point)
Or have you tried to do a "hard" reboot, by pushing a pin into the RESET hole (at the bottom of the GPS) to shut it down and restart it ?
If both of these doesn't work, it may be a (navigation) software error. In this case, try to restore your navigation software from your (latest computer) back-up ... and see if that solves the problem.
if not, you may have to get TomTom support's help to download a "fresh" version of your navigation software to install on your GPS device, and then try to start it up ...

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A

Anonymous

  • Posted on Dec 03, 2007

SOURCE: TomTom Home does not recognise device

Have you created a TomTom account? For each device you own it needs its own e mail address which it links to and you need to be logged in when you plug in your Tomtom.

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Anonymous

  • 1 Answer
  • Posted on Mar 10, 2009

SOURCE: buttons and screen not responding on via michelin x-950t sat nav

stick a pin in the reset hole in the back.that should fix the problem.

Anonymous

  • 515 Answers
  • Posted on May 27, 2009

SOURCE: tomtom one will not turn on has red flashing cross on screen

Follow instructions here:
http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

Tim Digibrain

  • 846 Answers
  • Posted on Jul 13, 2010

SOURCE: touch screen does not respond tomtom one xl sat

Looks like the touch screen may need replacement. There is a third party tomtom Repair service that will replace the part. If you want to do it yourse, there is a tomtom repair guide , the screen is available on ebay.

Anonymous

  • 1 Answer
  • Posted on Dec 30, 2010

SOURCE: Good morning, I was given

I have exactly same problem with my brand new tomtom 540tm. it is in "sleep mode' but how to wake it up?

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Related Questions:

0helpful
1answer

Needhelp with my xxl tomotm

Recommend to perform a RESET or HARD RESET based on the model you have,

Chrge your GPS for 2+ hours and
Take a look at the thread in the link below and follow instructions thereon http://www.gpspower.net/tomtom-tutorials/326484-how-make-reset-hard-reset.html
Jul 16, 2016 • GPS
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Tom tom xxl will not turn off or on its just got a white screen

To reset these models, just hold the power button in for 15 seconds.
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TomTom One xxl not responding to touch correctly. shows a q when I press r, keep hitting a button with nothing happening, etc.

turn on OK but stay on the screen that says don't unplug fro0m computer and what. dos not go farther on
1helpful
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How can i reset my tomtom xxl

press down the power button for 15 seconds the release and this will factory reset your tomtom
0helpful
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Pluged to pc to update and the tomtom screen went off.now it wont come back on.there is a green lite on bottom, i press the the on the power button nothing happens...it is a xxl

when you plug it into the pc ,is the pc recognising that its a tomtom? If it is then try updating it again with tomtom home
Apr 22, 2011 • Tomtom GPS
0helpful
1answer

I have a tomtom xxl 540s and it just loads tomtom logo on screen and freezes

First you need to reset the tom tom by holding down the power button for about 10 seconds, it will restart itself, from there it should get passed the tom tom logo.
If it does not do the job, then you need to connect your gps to a computer, then back up the files then you restore the files back on it after formating the gps.
36helpful
3answers

How do i perform a hard reset on my tomtom xxl 540 to reset it back to the factory settings?

For the TOMTOM XXL540 while connected to your PC hold the poer button down for about 15 or 20 seconds the device will shutdown then restart when reset
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