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Janet N Rick Hageman
Janet N Rick Hageman Posted on Jul 16, 2016
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New ink cartridge still shows error

Replaced black ink cartridge and printer says it still needs replaced and it worked fine until I put in the new Kodak ink cartridge

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5 Related Answers

Anonymous

  • 9 Answers
  • Posted on Jul 17, 2009

SOURCE: Won't recognize color ink cartridge

This is a common problem with Kodak 5000 series and ESP series printers.
Check the silver contacts on the ink cartridges for small scratches in the center. The scratches indicate that the ink cartridges have made contact with the appropriate connections in the printer. If no marks are visible, the cartridge was not seated properly. If the contacts look ok, you'll have to call Kodak again. It's highly likely that the recertified printer you received was returned for the same problem. If you point out the fact that you are experiencing the same problem for the second time, you may wind up with an upgrade to an ESP5. Don't accept another printhead replacement as thiat will not resolve the problem.

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Anonymous

  • 154 Answers
  • Posted on Sep 23, 2009

SOURCE: Kodak 5300 shows

Try this one
Take out the inks and printhead
Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open
Close the cartridge door once the cord is unplugged
Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..."
Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message.
Thanks Josh - Kodak Tech Support

Testimonial: "I will give it a shot when I get home..Thanks.."

Anonymous

  • 1 Answer
  • Posted on Jan 16, 2008

SOURCE: not recognizing new ink cartridge

We had the same problem and tried all steps Customer Service suggested each time; after several calls, it was determined we had a defective printhead... Kodak sent a new printhead, new ink cartridges w/ an envelope to return the ones I was using.
Apparently it's a common problem with this model; especially the earlier ones. Have had NO problems since the printhead was replaced.

I would suggest if you have recurring problems (even after Customer Service directives), call and ask if you might have a defective printhead.

Anonymous

  • 295 Answers
  • Posted on Sep 21, 2009

SOURCE: I Filled Kodak ESP5 Ink Cartridge, but error remains

Try to reseat the cartridge 2-3 times. probably the carrtidge is defective. call kodak @ 1800 421 6699 and they will replace the cartridge for you free of cost.

Boneebone

  • 973 Answers
  • Posted on May 27, 2010

SOURCE: Installed new ink cartridges, computer shows low ink- not working

I would unplug printer and they turn back on and see, if not ininstall and reinstall cartridges and see.

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Related Questions:

1helpful
2answers

I ahve the 5200 error on my mp480 i dont use the color cartrigeges i just use the black replaced the black cartrige to day and got the error what do i do
you could try this guys solution
http://www.youtube.com/watch?v=RoiBaXVhS7g
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Aug 22, 2011 • Canon Pixma MP480 All-In-One InkJet...
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I have a 8250 Photosmart printer , it was working fine until 3 days ago, noticed more reddish black where there should be black. Cartridges showing good, waht could be my problem?
Sometimes the cartridge will show "good" when they actually need to be replaced. Try printing a test page, cleaning the ink nozzles, and if the problem persists, replace the ink cartridges.
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Feb 28, 2011 • HP Photosmart 8250 InkJet Printer
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Can't get printer to print in black
unfortunately some printers will not allow such and needs to have all the cartridges working for it to print. this is regardless if the black is still okay. i suggest to go to your nearest store and purchase one.
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Jun 19, 2010 • Dell 926 All-In-One InkJet Printer
0helpful
1answer

I replaced an ink cartridge because the printer stopped working and showed a message that the old cartridge is empty. However after putting the new one in but the printer still refuses to work and shows...
maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black

AND

Cyan, Magenta, or Yellow (any or all) Black only Continue with other colors Cyan/Magenta/Yellow mode (composite black)

Text and photo quality will differ from those printed when all colors are available Light Cyan or Light Magenta (either or both) Cyan, Magenta, or Yellow (any or all)

(Black still available) Print with black ink only Grayscale
Read full answer
Apr 07, 2010 • HP Photosmart 3210 Printer
0helpful
1answer

Installed a black ink cartridge and the printer shows the message 'black cartridge missing' and also says 'cartridge error: error 50c'
Hi there Error 50c

Can only gave it a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
Read full answer
Nov 06, 2009 • Dell A940 All-In-One InkJet Printer
2helpful
1answer

My A940 All-in-One shows a Cartridge error 50C and also shows that the colour cartridge is missing when it is not can you please help tried looking through manual but cannot find what a 50C error is please...
Hi there Error 50c
All the best of luck

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
Read full answer
Jun 17, 2009 • Dell A940 All-In-One InkJet Printer
0helpful
1answer

Epson NX400 works but will not print any ink on the paper
did you remember to pull the tape off the print head before you installed the new cartridge?
Read full answer
May 28, 2009 • Epson Stylus NX400 InkJet Printer
0helpful
1answer

Cartridge Error, Error 50C
Hi there Error 50c

Dell gets this lots so have a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
Read full answer
Mar 02, 2009 • Dell A940 All-In-One InkJet Printer
0helpful
1answer

Ink cartridge problem
Complete the following instructions:
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.
Read full answer
Mar 18, 2008 • Lexmark X6150 All-In-One InkJet Printer
40helpful
9answers

Ink cartridge alignment problem
well, what i did, and it seemed to work, in the short run anyway. i took and threw my hp in the back of a waste management truck,  then i called amazon.com and i ordered a new epson printer,
Read full answer
Oct 26, 2007 • HP PhotoSmart C4180 All-in-One Color...
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I ahve the 5200 error on my mp480 i dont use the color cartrigeges i just use the black replaced the black cartrige to day and got the error what do i do

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