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The length of the ring depends on the model of phone, however, phones will come with different sounds that you can select from. These sounds that come with the phone are preset in length and cannot be changed. If your phone has a place to download ring tone, commonly shown as an option of "get new ring tones" in the menu of your phone, then the ring tones may be longer then the one you have. Another option for a longer ring tone is if the phone allows you to add you own songs by connecting to your computer, which would be done by a supplies cable, or by a memory card. However, not all phones allow music that is added to be used as ring tones. Finally, the ring of your phone will continue to loop until the caller has stopped calling. If this is not the case, please tell me what model of phone its is you have so i can look further into it.
hello you need to go into your settings then click on divert, it will say your settings are on divert:if unavailable thats why your phone call cuts off if you havent answerd it in a certain amount of time. So just turn divert off completely and your fone will ring longer