Setting temps on a Wall unit or a window unit - depends on where the Unit is in the room ( area), the stat in the unit is reacting to the the return air ( at the Unit) . If the Unit is not large /small enough then you will have a problem - 1. To Cold near the Unit and to warm the further away you are from it.
2. If the Unit is facing a wall to close, the unit can short cycle ( entire room will be warm). Dedending on the room and heat load - check and see if the Unit is the proper size. " to much of a good thing " is bad - not enough maybe to ( not cooling the area properly). #3 Control is defected ( age of Unit ? )
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If this set temp changes on its own then the circuit board has failed. Call a service tech or replace the unit. But this 86° might be the indoor temp, not the set temp? If I set my temp to 75°, then my temp goes to 86°, then the set temp (target temp) is 75° & actual room temp is 86°. The unit may not be working properly. Not sure if this helps.
Air conditioners can only drop the temperature of the room temperature a maximum of 15 to 20 degrees F. A 95 degree F room temperature can drop to a maximum temperature of 75 to 80 degrees F. If the room temperature drops from 95 to 85 degrees F, Then the problem is having too small of a btu rating on the air conditioner or refrigerant has leaked out the sealed system which can affect the amount of cooling performance. You will have to buy a higher rated btu rated air conditioner if the temperature of the room drops by only 10 degrees F. Air conditioners are rated by how much heat that can be removed each hour. The more humid it is, the more work an air conditioner has to do. They cannot do more work than the btu rating that is listed on each air conditioner.
Stephanie, the Control Panel Operation is the same as the remote control. But, if the Control Panel is not allowing you to change the settings, turn the Master ON/OFF Switch to OFF and unplug the unit for 15 - 20 minutes. Then plug the unit back in, turn the Master ON/OFF Switch to ON and set the controls as you would like. Hopefully, the unit's electronics reset themselves during the 15 - 20 minute timeout and you will be able to operate the unit using the control panel.
It is 3/4 TR. Consumes 4.6 amps maximum and can cover of 80 sqft area with normal height of 8 feet. Heat and cool model. Keep heat mode and +5 degree more in temp setting for heat and keep -5 degree temp setting and mode in cool. All the best.