Question about Barnes & Noble Nook HD
Stuck at 99%
Sadly, the only cure is to do a factory reset. BEFORE YOU DO THAT, realize that you may lose what you have put onto your Nook since you bought it. The good news, is that you can reclaim all the stuff you bought from Barnes&Nobel (nook.com). You only really lose the stuff you put on yourself. I suppose you have a backup of your personal stuff stored onto your computer. How do you do a hard reset? You press and HOLD the power button for about 20 seconds.
Posted on Aug 30, 2016
Tips for a great answer:
Without further explanation, pictures or details of what you tried, it's hard to tell what exactly is wrong with your Nook. However, assuming that the battery is still good you will need to "reboot" your Nook.
Unlike other tablets, there is no reset button, but you can try this.
While pressing the Nook button (upside down u on the front of the tablet), press the power button on the side. You will need to hold it for couple of seconds.
Usually answered in minutes!
Step 2: Please assign your manual to a product: