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Question about Star Micronics TSP600 Thermal Printer

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My Star TSP600 Thermal Printer is displaying a flashing Error light. Power light on, new roll of paper loaded correctly, self-test was ineffective - nothing printed. What's my next step?

Model number: TSP643 Power light: Solid Error light: Flashing Paper: Reloaded twice, loaded correctly Self-test (Turn off, hold FEED button while turning back on): Attempted twice, machine made a sound but nothing printed Cover is closed correctly. I have also tried turning it off, waiting and turning back on and restarting my computer, just in case.

Posted by Chrissie Bruyninckx on

  • Chrissie Bruyninckx
    Chrissie Bruyninckx Jun 22, 2016

    Had a technician out and looks like the machine is just plain broken. Thanks for the help, but we'll have to replace it! Given it's over 10 years old it's not overly surprising.

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Brett Duxbury

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  • Star Micronics Master
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I know you stated you put the paper in correctlyin the printer but if the thermal reactive side of the paper is not facing the print head the thermal paper won't print on the wrong side of the paper. it will load into the printer and seem ok but the heat on the wrong side of the paper will not react and show any writing. Can you try turning the paper over in the printer feed holder so the other side of the paper faces the print head and give it another test .

Posted on Jun 21, 2016

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