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In order to remove the mixing canister stuck inside of a Sunbeam Soft Serve Ice Cream & Frozen Yogurt Machine, you will need to unplug the appliance and turn it upside down. Then, use a flathead screwdriver to gently pry the canister away from the wall of the machine. Once the canister is loose, you can remove it from the appliance.
Standby Mode deactivates the beater and keep the ice cream cold. When you come off Standby, the ice cream warms a little and the beater starts. You can be in standby Mode as long as you like, It keep the ice cream mix in peak condition. There will be a short delay in serving the next customer.
Standby (US and Canada Only) During long no-sale periods it becomes necessary to warm product in the freezing cylinder to approximately 35°F to 40°F (1.7°C to 4.4°C) to prevent overbeating and product breakdown. When the STANDBY button is pressed, the light comes on, indicating the cylinder temperature retention system (CTR) has been activated. In the Standby mode, the Wash, Pump, and Auto functions are automatically canceled. The Mix Ref function is automatically locked in to maintain the mix in the cabinet. To resume normal operation, press the AUTO button. When the machine cycles off, product in the freezing cylinder will be at serving viscosity.
I generally see this happen when the air to mix ratio is off. This generally happens overnight when the machine is in standby someone forgets to flip the feed tubes so that no more product is drawn into the freezing cylinder.
The Taylor C709 is a Heat Treat machine. Most soft serve machines have to be cleaned out every 3rd night and sanitized. Heat Treatment machines heat the mix up to a high temperature that kills bacteria and allows you to disassemble and sanitize the machine much less often. I can't tell you why, but the machine you are dealing with isn't running that heat cycle.
Those are symptoms of the mix refrigeration system being undercharged. You will need a refrigeration technician to add refrigerant.
In Taylor soft serve machines when the left side hopper (standing in front of the machine) is icing up and the right side hopper is not cold enough, the problem is low refrigerant in that system. It takes R134A. Soft Serve Parts C713
POSSIBLE CAUSES• Mix hopper is empty, freezing cylinder starved for mix.• Mix in hopper contains ice particles, mix feed tube clogged.• Machine turned too cold
ACTION REQUIRED• Add mix to hopper. Put machine in wash mode to help thaw freezing cylinder.• Pull mix feed tube to fill freezing cylinder. Replace mix feed tube and put machine in wash mode to help thaw mix in freezing cylinder.• Follow manufacturer's recommendation for the proper temperature for the mix being used.
Viscosity adjustments should not have to be made frequently on these machines. If you change products a lot, such as flavors of yogurt, minor adjustments may be required. If your machine uses 3 phase electricity and it machine has been moved or any electrical work performed you may want to check the beater rotation, the beater should rotate clockwise inside the barrel viewing from the front, if you look at the gear box from the back, the pulley should be turning clockwise as well. Otherwise, there is a fine tuning potentiometer on the control, you must remove the front cover to see it. Clockwise is colder/thicker. I recommend small adjustments. It is best to read the amp draw on the motor to see what type of amps it is drawing. If your mix is soft and your motor is drawing 4 amps, you may have another type of problem such as a bad motor. The board and control can also fail giving these problems. There are many things to check in addition to these. Hope this will help you get started.
My small Business had this same problem. The first thing you need to look at is the product you are using. It turns out that if you are making your own soft serve. which Includes water and powder, it will save you a lot of time and stress to switch to cartons of soft serve that you just pour right in. It turns out that there is no consistency in powder icecream. the water will eventually separate from the mix, resulting in watery soft serve once dispensed from the machine. Next, if this isn't the prduct you are using then it can be other problems such as your compressor not working, or turning on when it's suppose to, maybe you have a weak motor, or your machine isn't set to the proper freeze level, Also, make sure that your machine isn't backed up against a wall or I between two other machines. These machines need to Obsorb cool air in order to work properly and not overheat . The machine's fan, which is located on the right side, needs to be have a certain amount Of space from walls or other machines. If this doesnt work you can always call a technition to come and check out the machine, I hope this helped, best wishes with your repair
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