I think the adjustment mode is on.
For example, that's from Craftsman manual:
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Setting the Force
The force setting button is located on the left panel of the motor unit. The force setting measures the amount of force required to open and close the door.
1. Locate the purple button on the left panel of the motor unit (Figure 1).
2. Push the purple button twice to enter the opener into Force Adjustment Mode (Figure 2). The LED (Indicator Light)
will flash quickly.
3. Push the remote control or control console (Figure 3). The door will travel to the DOWN (close) position.
""
Actually, you should just read carefully your garage door opener unit's manual.
Craftsman Garage Door Opener Remote
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