Question about Kenmore 46462 Front Load Washer

2 Answers

Error code F24

We don't know how to fix this the code say's that it's the water temperature sensor Erroor how do we find that and can we fix it on our own?

Posted by ntracismith on

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  • Steagles Dec 19, 2007

    I have the same problem looking for a solution. Error Code F24

  • washout Feb 17, 2008

    I have the same problem, the washer seems to hit the spin cycle then gets this F24 code error. The manual doesn'et specifically give information on F24, (F01-34 is stated as an electrical problem.



    anyone know what the solution is for F24 error?

  • Anonymous Mar 28, 2008

    f24 - where is the temp sensor and how to fix??

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Anonymous

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I see the same problem and now that I know it's a water temp sensor, I really don't have a problem. Living in Houston it get's so hot the cold water is hot coming through the pipes. I didn't have this error 24 until summer...

Posted on Jul 31, 2008

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Anonymous

Downloaded from the Sears website.....

http://www.managemyhome.com/mmh/answerwidget/ViewAnswer.action?uid=fc363a67-7d75-11dc-a0d8-5dece491847d&topic=Laundry%20Appliances&topicBasedSearchStr=&contentType=AskTheExpert&searchDTO.topic=Laundry%20Appliances&searchDTO.topicBasedSearchStr=he2&queryString=selectedTab%3Dhome%26search%3DfindHelp%26searchDTO.topic%3DLaundry+Appliances%26y%3D12%26x%3D49%26searchDTO.topicBasedSearchStr%3Dhe2rs.com

Following is the answer to a question regarding the F24 error code that was provided at this website.

F24 error code indicates a water temperature sensor error or inadequate hot water to the washer.
I see you indicated that both valves are turned on. Just because the hot water valve is turned on does not mean that hot water is coming into the washer. I recommend that you verify a good flow of hot water into the machine. Select Hot wash and start the washer. Check your water flow. If it is slow, check for kinks in the inlet hose. Also, the water inlet valve on the washer has a filter screen and it is known to get clogged and restrict water flow. Turn off the hot water valve. Pull the hot water hose off where it attaches to the back of the washer. Clean the screen if necessary. While the hose is pulled off, place the loose end in a bucket and turn the valve on to check for proper hot water flow.
Even if you are getting good hot water flow, inadequate water temperature can cause an F24 error code. Check the temperature setting on your hot water heater. It should be set at 120 F. You should reach this hot water temperature at your washer within about 1 minute.
If you are getting a good hot water flow, you may one of the following failures:

  • An intermittent loose or dirty connection at the temperature sensor or control board.
  • The temperature sensor could be out of range.
  • Control board failure.
The temperature sensor should have a resistance reading of 6.6k ohms at 104 degrees F and at 122 degrees F the resistance would be 4.6 k ohms. The temperature sensor is located at the back lower section of the tub with 2 small black wires. It would require a ohm meter to measure the resistance of the temperature sensor. The resistance reading will need to be checked in reference to the water temperature it is sensing with the sensor wires unplugged. These tests are normally performed by an appliance technician.
If these tips don't help correct the problem, I recommend contacting a service technician to diagnose and repair your washer.

Posted on Feb 17, 2008

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blueextc3221

blueextc3221

  • 15935 Answers

SOURCE: f24 water temperature sensor erroor

This advice is for Whirlpool Duet and Kenmore Elite model FRONT LOADERS displaying the "F24" Error Code. Some of the error codes on these model washers can be erroneous, however. The first step in troubleshooting any error code is to simply unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of the washing machine. If the error code reappears following a CCU reset, then you have a genuine problem.

"F24" is an indication of a water temperature sensor (NTC) error, or Heating Circuit failure. Check the Water Temperature Sensor and check connections to the Water Temperature Sensor.

To access, you will have to UNPLUG your washer and remove the lower access panel under the door. The panel comes off by removing the screws under the bottom edge. HINT: If you place a 2 x 4 under the front feet of the washer, it will make access to the screws much easier. If the panel sticks, a tap on the sides will knock it free. The panel will drop down then come off. The sensor (NTC) is located at the base of the wash tub in the front on the heating element. This will be a small square shaped plug between the heating element terminals. Make sure this plug is secure and not loose or unplugged. It is common for the connector plug to come loose due to vibration. If the plug is intact, check the contacts for corrosion. If everything appears as it should, then unplug the wire harness and take a resistance check. Readings will be as follows:

Temperature Meter Reading
32°F (0°C) 35.9 K ohms
86°F (30°C) 9.7 K ohms
104°F (40°C) 6.6 K ohms
122°F (50°C) 4.6 K ohms
140°F (60°C) 3.2 K ohms
158°F (70°C) 2.3 K ohms
203°F (95°C) 1 K ohms

Roughly...around 9K ohms at room temperature if I'm reading the chart correctly. Take readings as listed and also double check the connector to make sure it is not oxidized. Try cleaning the plug and reconnecting to see if the error code goes away. If not, you will probably have to replace the sensor. If the sensor checks good, take a reading across the heating element terminals. It should indicate about 15 ohms.

Lastly, remove the washer top panel by removing the three screws holding the panel in place in the rear. Once the screws are removed, slide the panel back then off. Locate the Central Control Unit (CCU) directly behind the wash tub. Take a resistance check at the Heating Element Solenoid by removing connector 9 from the CCU (this is the second connector from the RIGHT as facing from the front). A reading across test points 1 & 2 should also read 15 ohms.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.&^%$

Posted on Sep 28, 2010

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How can I fix the f24 code on maytag front load washer


"F24" is an indication of a water temperature sensor (NTC) error, or Heating Circuit failure. Check the Water Temperature Sensor and check connections to the Water Temperature Sensor.

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Error code f24


Hi

F24 is a water temperature sensor error. You have to unplug the washer and check the water temperature sensor and its connections, if that is fine then check the resistance of the heating element and the part that is bad should be replaced. Hope this helps...please post back for further assistance.

Daniel

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I have a Kenmore He 2 plus washing machine, which is getting an error code (F24). Can someone help. I'm not sure if this is an easy fix or not, nor what needs to be done to stop this error. Thanks


Hi

F24 is a water temperature sensor error. You have to unplug the washer and check the water temperature sensor and its connections, if that is fine then check the resistance of the heating element and the part that is bad should be replaced. Hope this helps...please post back for further assistance.

Daniel

Aug 07, 2011 | Kenmore 3.2 cu. Super Capacity Plus Top...

2 Answers

Getting an f-24 code, saw the solution page but it doesn't describe where the part is located or how to replace it. I am wondering if there is a way to reset the machine by unplugging or a reset button...


Hi, F24 error code a water temperature sensor error or enought hot water to the washer.
check to see you have both valves are turned on. Also, the water inlet valve on the washer has a screen and it is known to get clogged and restrict water flow. Turn off the hot water valve. Pull the hot water hose off where it attaches to the back of the washer.
Even if you are getting good hot water flow, inadequate water temperature can cause an F24 error code. Check the temperature setting on your hot water heater. It should be set at 120 F. You should reach this hot water temperature at your washer within about 1 minute.
If you are getting a good hot water flow, you may one of the following failures:
1 loose or dirty connection at the temperature sensor or control board.
2 The temperature sensor could be out of range. Bad or shorted sensor
3 Control board failure.

The temperature sensor should have a resistance reading of 6.6k ohms at 104 degrees F and should drop in Ohms as temperature rises,
The temperature sensor is located at the back lower section of the tub with 2 small black wires. It would require a ohm meter to measure the resistance of the sensor.

Oct 02, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

The meaning of error code 24?


Hi, F24 error code a water temperature sensor error or enought hot water to the washer.
check to see you have both valves are turned on. Also, the water inlet valve on the washer has a screen and it is known to get clogged and restrict water flow. Turn off the hot water valve. Pull the hot water hose off where it attaches to the back of the washer.
Even if you are getting good hot water flow, inadequate water temperature can cause an F24 error code. Check the temperature setting on your hot water heater. It should be set at 120 F. You should reach this hot water temperature at your washer within about 1 minute.
If you are getting a good hot water flow, you may one of the following failures:
1 loose or dirty connection at the temperature sensor or control board.
2 The temperature sensor could be out of range. Bad or shorted sensor
3 Control board failure.

The temperature sensor should have a resistance reading of 6.6k ohms at 104 degrees F and should drop in Ohms as temperature rises,
The temperature sensor is located at the back lower section of the tub with 2 small black wires. It would require a ohm meter to measure the resistance of the sensor. .

Sep 13, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

F24 water temperature sensor erroor


This advice is for Whirlpool Duet and Kenmore Elite model FRONT LOADERS displaying the "F24" Error Code. Some of the error codes on these model washers can be erroneous, however. The first step in troubleshooting any error code is to simply unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of the washing machine. If the error code reappears following a CCU reset, then you have a genuine problem.

"F24" is an indication of a water temperature sensor (NTC) error, or Heating Circuit failure. Check the Water Temperature Sensor and check connections to the Water Temperature Sensor.

To access, you will have to UNPLUG your washer and remove the lower access panel under the door. The panel comes off by removing the screws under the bottom edge. HINT: If you place a 2 x 4 under the front feet of the washer, it will make access to the screws much easier. If the panel sticks, a tap on the sides will knock it free. The panel will drop down then come off. The sensor (NTC) is located at the base of the wash tub in the front on the heating element. This will be a small square shaped plug between the heating element terminals. Make sure this plug is secure and not loose or unplugged. It is common for the connector plug to come loose due to vibration. If the plug is intact, check the contacts for corrosion. If everything appears as it should, then unplug the wire harness and take a resistance check. Readings will be as follows:

Temperature Meter Reading
32°F (0°C) 35.9 K ohms
86°F (30°C) 9.7 K ohms
104°F (40°C) 6.6 K ohms
122°F (50°C) 4.6 K ohms
140°F (60°C) 3.2 K ohms
158°F (70°C) 2.3 K ohms
203°F (95°C) 1 K ohms

Roughly...around 9K ohms at room temperature if I'm reading the chart correctly. Take readings as listed and also double check the connector to make sure it is not oxidized. Try cleaning the plug and reconnecting to see if the error code goes away. If not, you will probably have to replace the sensor. If the sensor checks good, take a reading across the heating element terminals. It should indicate about 15 ohms.

Lastly, remove the washer top panel by removing the three screws holding the panel in place in the rear. Once the screws are removed, slide the panel back then off. Locate the Central Control Unit (CCU) directly behind the wash tub. Take a resistance check at the Heating Element Solenoid by removing connector 9 from the CCU (this is the second connector from the RIGHT as facing from the front). A reading across test points 1 & 2 should also read 15 ohms.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.&^%$

Feb 18, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

F24 comes on. Just won't work. I have tried turning off power.


The F24 error code indicates a problem with the water temperature sensor. The technical explanation for this code is provided in the first image below. The location of the temperature sensor is shown in the second image. The temperature sensor is Key 24. The third image provides the testing procedure for this component. To access the temperature sensor, unplug the washer and remove the back panel. Unplug the wire harness connection to the sensor and check the resistance with a volt/ohm meter. If the sensor is apparently bad, it will need to be replaced. You can order a new temperature sensor from the Sears PartsDirect website www.searspartsdirect.com . The part number is 8181705. If the thermistor tests good, you could have a water fill problem, a wire harness connection issue or a failed control board that would cause this error code. If you need more help, resubmit your question with additional details and the full model number of your washer.

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    Error code f24


    F24 indicates a water temperature sensor error. If during the wash cycle in the water-heating step, the water temperature sensor (NTC) value is out of range the F24 error code will display.

    Possible causes:
    • Too cold of water or hot water is turned off
    • Temperature sensor failure or loose connection
    • Control board failure

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    1 Answer

    Fault F24 on kenmore front load washer


    F24 error code a water temperature sensor error or enought hot water to the washer.
    check to see you have both valves are turned on. Also, the water inlet valve on the washer has a screen and it is known to get clogged and restrict water flow. Turn off the hot water valve. Pull the hot water hose off where it attaches to the back of the washer.
    Even if you are getting good hot water flow, inadequate water temperature can cause an F24 error code. Check the temperature setting on your hot water heater. It should be set at 120 F. You should reach this hot water temperature at your washer within about 1 minute.
    If you are getting a good hot water flow, you may one of the following failures:
    1 loose or dirty connection at the temperature sensor or control board.
    2 The temperature sensor could be out of range. Bad or shorted sensor
    3 Control board failure.

    The temperature sensor should have a resistance reading of 6.6k ohms at 104 degrees F and should drop in Ohms as temperature rises,
    The temperature sensor is located at the back lower section of the tub with 2 small black wires. It would require a ohm meter to measure the resistance of the sensor. .

    Apr 20, 2008 | Washing Machines

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