I phoned the freecall number 1800 621 978 and quoted the error code 066160. When I range the number they said there was a critical time frame.Lets Fix is the company and I allowed them to take remote access of my computer and paid $450. [email protected] I don't know whether this people are gods having fixed a serious problem or I have been scammed. If the latter what can I do about it. My friends are concerned and I am now very stressed too. Please can you allay my fears. Cheers Francesca They installed 2 icons on my computer if I need further help.
In the future, any alert. Don't panic. Close all web browsers and download malware bytes and do scan. Free Panda Anti virus can do the job too. good luck.
As mentioned, run SuperAntiSpyware, and also Malware Bytes to remove any possible items they left behind. What they left on the desktop is the simple part to take care of, what's more important is the financial aspect.
If you gave them a credit card or bank account, immediately contact them to put a stop to the payment, or to watch for additional charges. The real target was the payment method, as they now have details that will allow them to use it to charge items to it.
Download a program called superantispyware. This will remove the crazy thing. Probable put there by the company who you called. It is a scam to get your money. superantispyware.com They have a free version you can try, and a paid version if you like it. $14.00 I think. I used it and it took all the spyware files off.
You were scammed. You need to contact ACTUAL Microsoft, immediately, and find out if there is anything you can do. Microsoft would never charge you to fix something wrong with their operating systems.
Only ever trust Microsoft.com, Windows Defender, and Microsoft Security Essentials. Anything else is a scam or an ancient anti-virus software that offers more trouble than assistance.
I feel very sorry for your current condition, and you may need to also contact your bank to rectify the purchase, as you just paid money to illegal operations.
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