What does 50.2 fuser error mean - HP LaserJet 5100tn Printer

Hello,
The 50.2 error means your fuser is not heating up. You will need to order either just the fuser HP Part # RG5-7060 or the maintenance kit HP part # Q1860-69002. Check your local computer store or we can ship the parts to you. If you need additional information contact me at our web site below.


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Buddy
Corporate Computer
www.ccl-la.com

Hi ...

A 50.4 error indicates that the fuser is reporting an error condition. The fuser has a temperature range in which it is designed to operate. If the fuser becomes too hot or fails to attain the correct temperature, a 50.x error will appear on the Control Panel. Troubleshooting this error involves a process of elimination, starting with the most common cause, which is normally directly fuser related. The following can cause 50.4 errors:

• The fuser experiences a temporary spike in temperature. As a safety feature the DC Controller will trigger the 50.4 error on the Control Panel, and the printer will not print.
• Printing on some kind of unsupported media. Unsupported transparencies can get wrapped up in the fuser. Once it gets bound up and will not turn, the printer will display a 50.4 error.
• An issue with the power circuit for the printer can cause a 50.4 error. Any interruption, inconsistency, or lack of sufficient line voltage to the printer can trigger a 50.4 error.

I am getting a 50.2 fuser error on an hp laserjet 5100tn series. How do I fix or clear this problem?

Lynda,

A 50.2 error is a Fuser Warmup error. Try these steps:

1. Verify the power source for the printer is in the wall outlet.
2. Turn the printer off and unplug it for 30 minutes; then turn the power back on.
3. Try a different power cord. DO NOT use extension cords to plug the printer in.
4. Remove the surge protector or UPS/CVT device and connect the printer directly to a power source.
5. Try a different electrical circuit. There could be an issue with the line voltage going into the printer from the power source.
6. Turn the printer off and unplug it. Let it sit for 30 minutes to let the fuser cool off. WARNING: The fuser may still be hot.
7. Remove and reseat the fuser.
   1. Turn the printer off and unplug the power cord.
   2. Open the rear door of the printer by pressing inward on two tabs located on the rear door.
   3. Unclip the black strap from the rear door and lay the back door flat.
   4. Locate two screws on the bottom left and right of the fuser and remove them.
   5. Pull the fuser straight out and inspect it for media or other obstructions.
   6. Reinstall the fuser.
   7. Turn the printer back on.
   If still a problem, have the printer serviced.