Question about Creative Labs Zen V MP3 Player
When power slide down pop up creative logo on screen but it frozen. No menu or any thing. creative logo frozen. no buttons work. cant turn off. when i touch reset button hole again pop up creative logo screen and frozen. please help thanx
Why does technology make you work for what you already paid good money for? Have you tried going into Recovery Mode? You do this by holding down the Play/Pause button while triggering the Reset button. Once there, you have four options. Try selecting Disk Cleanup and then Reboot. You might need to re-Sync a few things but it's worth a shot. Good luck.
Posted on Feb 13, 2007
SOURCE: Creative Zen Nano Plus FROZEN!!!
here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
zen nano player is already connected to your pc when you run the file. it may take a bit of time before your pc can detect your zen nano be patient, a window prompt will soon appear asking if you want to update your firmware with the one youve just dl'ed.
now, dont worry if the firmware is the same as the one already
installed in your zen nano, just continue with the update.
you can also check the box in which there is the option of also formatting the drive. ( note: all files in your zen nano will be lost)
after the firmware is flashed you can now play and transfer files to your zen nano plus.
Posted on May 09, 2008
SOURCE: Creative Logo frozen on Screen
Mine did the same thing, and this helped. I took out the battery, and then slid the power switch toward the power icon and held it there while putting the battery back in. This turned on the Recovery Mode. I selected "cleanup," and after that was done, I selected reboot. Once that was finished, the Zen started rebuilding the library. After that, the Zen turned to the menu screen and I was able to listen to music like normal. Hope that helps!
Posted on Aug 03, 2008
I had the same problem. Tried recharging from both PC and mains recharger. Tried re-setting and re-charging. All I got was the blue charging light pulsing on and off. The ZEN would not charge. Eventually I tried a Software re-set. (Slide the on/off button to the On position and hold it there whilst hitting the re-set button). I then tried re-charging and everything was fine. (It did take about 10 - 15 mins recharing from the PC before the device did actually respond, but that is normal after it is fully discharged)
Cannot guarantee the above will work every time or for everyone, but it saved me returning it to Creative and an eight week wait.
Posted on Jan 24, 2009
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