Scanner not responding. Ink empty? - Canon PIXMA MP495 InkJet Printer

don' worry - in the epson monitor shows ink empty - click on image X ink or click on how to button & enter sr. no. of inks

Maybe are empty. You can manually check them. Take them out and look at them from the side that goes in the machine. There is a transparent plastic which if you are holding the crtridge exactly as it goes in the machine, it should have liquid ink inside. If its empty at that specific position is empty

Failing to scan when an ink cartridge is empty is the normal behavior of most ink-jet printers. They are printers first and the manufacturers put in a lock to prevent air bubbles or dried blobs of ink stuck in the print system.

Replace the empty ink cartridge and then scan your document. To avoid the issue in the future, get a stand-alone scanner.

I wish that I had a better solution for you.

Cindy Wells

Press the ink button on the control panel repeatedly. This will work if at least one cartridge is completely out. With the scanner unit open, then the first press of the ink button will move the cartridge carrier to line up the empty cartridge with an "empty cartridge" mark on the printer. Each subsequent press will cause the next empty cartridge to line up with the mark. Once all of the empty cartridges have been indicated, the next press of the ink button will bring the cartridges into the replacement position.

If you want to change a cartridge when none are empty, you need to enter the Epson Toolbox (with the printer in a Ready state - scanner unit closed, etc). Then use the software to set the printer to change the ink cartridges. When prompted by the software, open the scanner unit and follow the directions for changing the ink cartridges.

If the cartridge carrier isn't moving when you press the ink button, look for anything blocking the path of the carrier. Even small pieces of paper could stop the mechanism. Use a flashlight to check the corners. (You may want to unplug the printer and try moving the cartridge carrier by hand to check below it.) Some models have the cartridge carrier run on a plastic strip that can come out of the guide on the back. Move the strip back and up and down until it is repositioned.

I hope this helps.

Cindy Wells

Must be using PG830 or PG40 50?

For Canon, if either color or black cartridge is empty or out of ink, "Scanner" doesn't work.

That's why your scanner is not properly working.

It's all connected... That's Canon.

Are you refill your cartridge by yourself?
Try "ROADINK" inkjet refill kit. No drill or sharp needles are needed.
It's not only easy to refill, you can have quality printing.

Check out my youtube video, will find how easy refill can be done.

your priter software remove aftewr re install working proferly

Hello, Amit.

From FixYa, give this a try:

Lift up the scanner bed (top part) of the printer to expose the cartridges.

Push the red triangle button once. Wait for the cartridge carrier to move to the middle. On the housing of the printer (the non-moving part), there is an arrow that will point to the empty cartridge.

Push the red triangle button again to see if the next cartridge is empty. Repeat this step, noting which cartridges are empty, until the cartridge carrier moves to the right. Now you can replace each cartridge that is empty.

After replacing the empty cartridges, push the red triangle button again, and the carrier will begin moving back and forth (cleaning itself). Once it stops, it should be positioned on the far right side.

Lower the scanner bed to "close" the printer. The ink light should go off and you should be able to print.

Hope this helps.

Lift the scanner cover from the right-hand side of the MFC until
it locks securely into the open position.

If one or more ink cartridges are empty, for example Black, the
LCD shows Ink Empty Black and Cover is Open.

Pull the ink cartridge hook toward you and remove the ink
cartridge for the color shown on the LCD.

Open the new ink cartridge bag for the color shown on the LCD,
and then take out the ink cartridge.

Remove the cartridge covers.

Each color has its own correct position. Keep the ink cartridge
in an upright position when you insert it into slot. Press down on
the ink cartridge until the hook snaps over it.

Lift the scanner cover to release the lock. Gently push the
scanner cover support down and close the scanner cover.

If you replaced an ink cartridge while Near Empty was
displayed on the LCD, the LCD may ask you to verify that it was
a brand new one. Example: Did You Change Blck? 1.Yes
2.No. For each new cartridge you installed, press 1 on the dial
pad to automatically reset the ink dot counter for that color. If the
ink cartridge you installed is not a brand new one, please be
sure to select 2.

If you wait until Ink Empty message is displayed on the LCD,
the MFC will automatically reset the ink dot counter.

If the Install message is on the display after you have
installed ink cartridges, check that the ink cartridges are
installed properly.

Hope that helps you!

Have you tried

1. Taking out all the cartridges
2. Power down the power
3. Power up the printer
4. Open the scanner Cover
5. Close the scanner cover
6. Message will ask you to put the ink.
7. Put in Black
8. Close scanner cover
9. It may ask you whether the Black is being changed.
10. Open the cover.
11. Install Cyan.
12. Repeat step 8-10 for the rest of the 2 colours.
13. It should resolve the Black ink empty message.

Let us know if this works.

Thank you.

1. Make sure the printer is turned on.
2. Make sure the document cover is closed, then closed, then open the scanner.
(Do not open the scanner when the document cover is open).
3. Press and release the ink button. The 'On' and 'Ink' lights flash.
If one of the cartridges is low or empty the printer moves that cartridge to the 'ink out' mark. Go to step 4.
If no cartridges are low or empty the ink cartridge holder moves to the ink replacement position. Go to step 5.
4. Pree the 'ink' button again.
If more than one cartridge is empty or low the next cartridge moves to the 'ink out' mark.
Once the printer identifies all the empty or low ink cartridges the print head moves to the ink cartridge replacement position.
5. Open the cartridge cover, squeeze the tab at the back of the empty cartridge and lift it out.
6. Before you open the new cartridge package shake it four or five times and remove it from the package .
(Don't remove or tear the label on the cartridge otherwise ink will leak out) .
(Don't touch the green chip on the front of the ink cartridge - you could damage the cartridge).
7. Place the new ink cartridge into the cartridge holder and push it down till it clicks into place.
8. Replace any other cartridges that need replacing.
9. Close the ink cartridge cover and press it until it clicks into place.
10. Close the scanner.
11. Press the 'ink' button. The printer starts charging ink and the 'on' light starts flashing . This takes about a minute . When it's finished the 'on' light stops flashing and remains on and the 'ink' light goes out.

You'll see all the above, with helpful pictures, at

this Epson support page