Question about Frigidaire FRS3R5EMB Side by Side Refrigerator

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Water dispenser lever on Frigidaire

Hi,

I broke off the water dispenser lever on my side by side. I now have the replacement part but need to know how I get into the compartment to replace the part. I dont want to tear apart or break anything.

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  • Anonymous Dec 16, 2007

    Slow drip from the water dispnser hose after use and when ice cube maker fills. I suppose it is the seal on the lever to allow water out. I would like to avoid labour costs if I can repair or tighten something myself. Just wondering how to get into the compartment.

  • Anonymous Dec 27, 2007

    My daughter broke off the lever on her Frigidaire side-by-side refrigerator. The refrigerator is relatively new. Is this a defect?

  • imsharons Dec 31, 2007

    Where did you buy the dispenser and how much was it? mine is broke as well.

  • sehba Jan 26, 2008

    how to change broken water dispenser leveer for PLHS67EGSB4 Fridgeair refrigerator?

  • Anonymous Apr 05, 2008

    I have the same problem...water dispenser lever broken right off. Fairly new fridge...How do I find out if it is a manufacturer's defect? It has always seemed you have to use some degree of force to get it to dispense water....

  • Anonymous Apr 20, 2008

    Too many people having the same problem. Maybe if we all send a complaint to Frigidaire they can help (or at least send us a free replacement part. It has to be a defect!

  • Anonymous Apr 20, 2008

    Water dispenser lever just snapped off!

  • Anonymous Apr 22, 2008

    Water dispenser lever broken.

  • Heidirocky Apr 28, 2008

    My frigidair is only 6 months old and the water disp. just broke off. What a pain. I have not been too happy with this product and would not reccomend anyone else purchasing this item.

  • Anonymous May 04, 2008

    same thing happened to us.

    Not happy and we had to buy a new part, if I would have known this had happened to so many people I would have been a little more forceful when asking for the replacement part!!!!

  • Anonymous May 06, 2008

    When I applied the required amount of pressure, the water dispenser lever just snapped in two. How do I fix this?

  • Anonymous May 17, 2008

    Same thing happened to mine, so make me the unlucky #13. Gee, does it seem like maybe this thing was DESIGNED to break?



  • Anonymous May 25, 2008

    my Frigidaire FR523HSAS water dispenser lever broke off. I order new replacement part, how do you install it.

  • mslibbie May 26, 2008

    Same thing happened to me. I placed the glass in and the lever snapped. I think it is defectively made.

  • Anonymous Jun 26, 2008

    replaced the broken water lever put everything back together and no water is coming out

  • Anonymous Jul 27, 2008

    Same problem...gently press cups/glasses on this lever and it just broke off two days ago. Definitely a manufacturer's problem. Also, screw stripped on the adjustable top fridge-side top shelf one week after purchased. I took that apart and was CLEARLY a terrible design...with a lot of weight placed on small screw. That's what we get folks when we send all of our parts to China to be manufactured....it's called CORPORATE GREED. I remember the days when you could purchase a Maytag washer and know it would run for 15 years without a problem....now even Maytag has had major problems.



  • furnfred Aug 14, 2008

    How do I get into the despenser compartment to install the replacement water despenser lever??

  • nicolehacket Sep 20, 2008

    Water dispenser lever broke.  How do I replace? Instead of Frigidaire, I would say Frustrationaire.

  • Anonymous Nov 17, 2008

    I am glad I found this website. Same problem, our water dispenser level snapped off during normal use just a couple of months ago. I hope the replacement process is not too difficult.

  • Toytrkt Dec 04, 2008

    same problem - i am hopeful I can get it fixed with out much effort. I am mechanicly inclined but i am not to sure since there are so many other complaints........

  • Anonymous Apr 13, 2009

    same as stated.

  • Anonymous Apr 22, 2009

    Our water dispenser lever also broke. It looks like our part will run $70.00...NOT HAPPY!!! Plus our Ice Maker will only dispense crushed ice no mater how we have it set. Cube or Crush=always crushed ice. Very disgusting because ice flies all over the room when setting is on crushed. Our Model # is FRS26H7CSB1.

  • breakcaterin Apr 26, 2009

    I got the replacemnt part, but I cannot seem to thread the water hose back through the piece with the circuit board on it. Any trick that someone knows?

  • Anonymous May 01, 2009

    my water side lever broke, not sure if the part is available or how do I fix this

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15 Answers

Anonymous

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My Frigidaire side by side is a little different from tech17's solution. It has no slots for a screwdriver to pry it off. It is a model FLSC23F6D55 manufactured 3/05. There is a semicircular spill tray in the bottom of the recessed water station. Just pry out the tray, from the bottom corner of the frame from the side and or bottom. (I did this with a knife blade.) This tray is a snap-in fit. Then you will see three phillips head screws in the bottom of the frame. Take out these three screws and remove the frame by lifting up on it and pulling out at the bottom. Then take out three more phillips mounting screws to remove the processor card and key pad. You will then see the top of the water lever mounting. The lever comes out by removing two more screws that hold the pivot shaft of the lever. (These last screws are a little more diffiucult to get to, but not anywhere near impossible.) I wish you well.

Posted on Jul 13, 2008

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The directions from the other responders really helped me with replacing this lever!

However, I went thru two of these $70 parts before I realized the design had a basic flaw, it needs a "stopper" behind it. Just like a doorstop prevents a door from opening too far, a stopper behind the dispenser would prevent it from being pushed too far back. The water dispenser doesn't need to be pushed as far back as it can, and more importantly it shouldn't! This is compounded by the ice dispenser, which needs to be pushed all the way back to dispense the ice. Since people (kids) usually slam a cup into the ice dispenser, they are inclined to then slam it into the water dispenser too.
I fashioned a stopper out of soft rubber (black to match, of course) and expoxyed it to the back curve of dispenser shell just behind the water dispenser handle. There is about an inch between the dispenser handle and the rubber "stopper". Now when a cup is pushed into it it only goes back enough to 'click' the activator and dispense water. The rubber stopper blocks the dispenser from going any further than needed.

Posted on Nov 22, 2010

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I detest Frigidaire and won't buy another one. We fixed our broken water lever using some of the tips here to get into the lever device. Once we had the lever apart from the mechanism - 3 screws for the outside cover, 3 screws for the inside assembly, and the final 2 screws for the tiny metal plates holding the water lever pins in their pivot place. I used superglue to set the two pieces together which broke right at the place where the black plastic met the clear plastic. I then used a 7/32" bit and a cordless drill to drill through the back of the lever that holds the LED bulbs to the back. I drilled two holes through just inside of the LED bulbs (so as not to cut through the bulbs). I used two finishing nails and pushed them through the two holes so that it looked like a splint on the back side of the lever. Then i put 5 minute epoxy on both the top of the nails and the bottom of the nails, so that the nails had lots of epoxy on them. The epoxy was on the back of the lever and is barely visible. Once the epoxy set, i just put it back together and left the LED connection from the lever disconnected (fearful of the drill causing a short). The thing is working great, and when the water is operated, the LED from the ice side is enough light to see anyhow. Frigidaire stinks, but if you take it apart, use epoxy and finishing nails and it will be better than a new part. Also, the hose was difficult to get back into the assembly, until I pulled the cover off of the bottom front of the fridge. This exposed the tube that comes up from the bottom. My wife pulled gently up from the top while i pushed the water tube up from the bottom to give us enough slack to reassemble the water system. without this slack, the re-assembly looked impossible, but once i had some slack, it went back together just fine. thanks to all of you for the help. the disassembly and reassembly tips from you people here sure helped me thru this. using epoxy and nails like a splint sure worked for me. i hope this helps someone else, but the best advice i could give anyone is buy something other than fridgidaire!!!

Posted on Jan 24, 2010

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  • Max Lamboy Jul 26, 2011

    I pulled out the bottom tray which exposed the 3 screws that held the face panel/keypad(warning there is a flimsy film connection here move slow) Next there is a unit which has 120volts, the dispenser(s) and dispenser leavers combined(shocking.) This unit is installed with three screws (while you hold the face panel, I used the opening in the door to hold this panel) After removing the 3 screws I unplugged the electrical connection, then pulled out the water tube and set the unit on the counter. As described above I used a thin bit to drill holes in L&R sides of both the broken lever parts. I then cut the head off 2 finishing nails and used a third nail to fill the 4 holes with epoxy. After putting more epoxy on the nails & mating lever parts I pushed it together and it was immediately stronger (Nails!!). I couldn’t help it I also put bigger nails behind the Ice dispenser lever for good measure. Also as suggested I took off the plastic bottom cover panel to push up on the water tube coming from the bottom of the fridge. Luckily I could reach around the door and push up while pulling on the water tube. The LED’s are lit because there is plenty of space between the reinforcement blocks were I drilled the holes and the LED’s and connections. Next I need to install the rubber stopper behind the levers. Thanks everybody who helped. Shame on you, planned obsolescence engineers!!

  • P.Brown Sep 28, 2012

    I used 2 part epoxy, 2 splines, sacrificed the light, held it all together with a rubber band while drying. I heated the water hose with a hair dryer to soften the plastic for reinsertion.

  • P.Brown Sep 28, 2012

    I used 2 part epoxy, installed splines, sacrificed the light, held it together with a rubber band while drying. Heated the water tube with a hair dryer to soften for eisier insertion using needle nose pliers.

  • P.Brown Dec 09, 2012

    lasted a month, breaking down and buying the part, Sears had the best price.

  • hansenaz Apr 26, 2013

    Great info in this forum allowed me to fix mine. My specific experience: Sears was indeed the best place to get the replacment ($68+tax...others quoted $99). I couldn't get the water hose off (scale) but fixed it while attached. The spare part includes the LED and connector. Needed to disconnect a few electrical lines, Hardest thing was coaxing the new one into the cradle past a little plastic stand-off on one side...that took 15min.

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I am not inclined to screw in a lightbulb let alone replace a part on a frige but having Frigidaire appliances you (what a mistake buying this brand) demands you learn unless you are independently wealthy of cheap line I am. So the vaunted water lever when it breaks because of poor design. It really is easy to repair, take everything off including the panel, the white strip that attaches to the panel and the houseing unit itself. Stare at it for awhile and you will figure it out and save $175 service charge. BUT the most important thing is getting the dang water hose back into the little hole where the you press sgainst the lever. As someone on this site suggests (and I read this only after after losing 5 pounds of water wieght) and I qoute ...."the hose was difficult to get back into the assembly, until I pulled the cover off of the bottom front of the fridge. This exposed the tube that comes up from the bottom. My wife pulled gently up from the top while i pushed the water tube up from the bottom to give us enough slack to reassemble the water system. without this slack, the re-assembly looked impossible, but once i had some slack, it went back together just fine." BINGO make sure you follow this advice as well as the other tips provided herein and the mechanically challenged can make this repair.

Posted on Apr 28, 2010

  • amb7801 Nov 20, 2010

    We just had same problem on our PLHS268ZCB1 Frigidaire. We bought it from Sears 7 years ago. We found the parts diagram online at Sears. We bought the part from RepairClinic.com in Michigan and it was genuine and delivered promptly.
    Thanks for this advice. We were able to replace the part by removing the bottom grill and pushing gently on the hose. Your help saved us hours of frustration and grief.
    Great forum.

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Anonymous

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Too many people having the same problem - our water dispenser lever broke too. Maybe complaints to Frigidaire will help us (or at leat send us a new part for free).

Posted on Apr 20, 2008

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You can get the part at any appliance parts store just make sure you have the correct and complete mod number off the serial plate in the fridge compartment if i reamber right there are two slots at the bottom of the cover like little rectangles that a screw driver fits into and you gently pry it out then unplug any wires to the keypad set it down and can see the rest from there

Posted on Dec 31, 2007

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I have the Frigidaire "Professional Series" PHSC239DSB5 ... nothing "Professional" about that dang'd water actuator/lever! HA! On my fridge, you can simply hook your fingernails under the bottom of the black plastic lip of the tray and pull out and up and it pops right out! Three Phillips screws are then exposed to remove the dispenser housing to gain access to the actuator/lever.

Just wondering ... does anyone think it might enhance the durability of a replacement lever to perhaps put a bead of epoxy along the backside of the lever where it breaks? Looks to me like there is plenty of clearance behind the lever.

Posted on Feb 01, 2009

  • Anonymous Feb 06, 2009

    Just got the replacement part in ... it looks a little more substantial than the one that broke. Maybe they've re-engineered it! I went ahead and put a bead/fillet of epoxy across the front of the lever in the same area where the previous one broke - figured it can't hurt! I also saved the old lever, crazy-glued it back together, and then epoxied it with a fillet of epoxy front and back where it broke. Thought I'd keep it for an emergency spare in case the new part last no longer than the old one! HA!

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Linda T

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Thanks so much for all the tips everyone! I was able to repair the water actuator lever on our Frigidaire using all this great advice, with just a few things: a phillips screwdriver, a $5.00 2-part epoxy kit good for metal and plastic, and three 1 1/2" finish nails with the heads cut off with metal shears, I used the epoxy to fuse the broken lever together. Then I bent the three nails using two needle-nosed pliers, so I didn't need to drill holes in the lever. I bent two nails in half at a right angle, and put two bends in the third nail. I attached the 2 nails with one bend each around the sides of the part on the back of the lever that sticks out. The third nail was bent with two right angles and attached with epoxy around the middle part of the back of the lever that sticks out. After the epoxy was dry, I added more reinforcing epoxy around the spot that had broken, and thoroughly covered all the nails with epoxy too. Then I let the whole thing dry overnight. The next morning it was clear this repaired lever was going to be strong and tough! I put everything back together, and it works like a charm! When I was taking everything apart initially, the ribbon cable came loose from the cover. I found it easier to re-attach by unscrewing the white rectangular piece it fits into. Taping the cover securely to the fridge doors with clear packing tape when re-assembling everything helped prevent the ribbon cable from crimping or coming loose again, and made it pretty easy to do it without any extra hands. I'm thrilled I didn't have to buy a new actuator lever, and thrilled I didn't have to pay the $250+ it would probably have cost for a repairman. If I can do this anyone can! I'm not at all mechanically-inclined, just frugally-motivated. Thanks again to all for the tips. Couldn't have done it without you! :) And, I doubt the lever will break again. The weak spot is more than twice as thick as it was before, and the three nails make it very sturdy. The epoxy hardens wonderfully well, and seems to be tougher than the original plastic. I would never have thought of reinforcing with nails, so thanks so much for that tip! Wish I'd taken a picture to share here so you could see how I did the nails, but hopefully I've described it well enough so any new folks will know it's not necessary to do any drilling to reinforce the lever with nails. So happy to find this site, and will refer to it again next time something around here breaks.

Posted on Dec 30, 2011

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Go here:
http://www.appliancepartspros.com/partsearch/

Input your model # and parts diagram will be shown for different sections of your fridge. At least it was for my model PLHS269ZDB9.
They wanted $60 for that plastic lever; I just used super glue and then reenforced it with epoxy. Hopefully it will last a while.
There's nothing professional about these appliances. I also bought a convection oven with my fridge and after a year (warranty expired) door doesn't seal light is always on.

Posted on Feb 06, 2009

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To fix the ice dispenser to go back to cube pull out the ice tray flip the lever at the back and reinsert tray

Posted on Nov 13, 2009

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Steps above work great, but watch out for the green electric panel when you get in there. My left arm is still tingling form the shock. There is a warning on it, but I didn't see it and I am sure others might do the same.

Posted on Aug 07, 2009

Glen

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If you have access to a 3D printer you can find an STL file that will let you 3D print a water dispenser lever repair part. See http://www.thingiverse.com/thing:28420 for more information and instructions on how to install this replacement part. The 3D design of this lever repair will work with some models of side by side door Frigidaire fridges.

Posted on Aug 13, 2012

mdorrance197

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Min dispenser lever also broke. Replacing this week. $70+ is a little rediculous for the part having to buy the whole assembly instead of being able to just replace a $5.00 lever.

I have had the ice problem with only giving crushed ice.

Fix Remove ice bin wash with warm water let dry.

put back in and make sure in the back of bin that the metal rod goes back into the slot in the freezer.

should fix it worked twice for me

Posted on Jun 10, 2012

Brian

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I also found the most difficult part of getting the part back together was coaxing the water hose back into the hole once I was ready to reassemble. My solution was to take a machine screw of the right diameter and send it up through the plastic assembly into the water hose. I screwed it into the thick plastic water hose just enough for it to bite into the hose and to be able to pull it through the assembly when I had the processor card and keypad in place.

Hope that helps. I have fixed my arm 3 times now and it just broke again last night. I am going to try the rubber stopper on the back idea to keep the kids from breaking it by pushing too hard.

Posted on Nov 07, 2013

Anonymous

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Woke up this morning and no ice or water will dispense from the unit. no lights on. just appears to be dead. however the ice maker is working; just not dispensing

Posted on Aug 16, 2010

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Krazytech

Franklin Ouchida

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SOURCE: Frigidaire plhs267za side/side water dispenser leaks while ice maker cycles

You have a bad diode on the water valve connection frigidaire has a kit for this fix..

5303918287, 5304418384 DIODE KIT frigidaire

Posted on Sep 07, 2008

Anonymous

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SOURCE: replacement of water filter housing

I finally got mine out, using an oven mitt.  I guess I just was weak.

Posted on Nov 30, 2008

Anonymous

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SOURCE: FRIGIDAIRE SIDE BY SIDE ICE DISPENSER

Have same or similar problem. MY problem turns out to be that the Auger turns fine, but there is a little metal blade that attaches to the end of the auger and transfers the spin action into this auger "hopper" (for lack of a better term) which actually accepts the ice that has been moved from the back of the ice bucket by the metal auger and then dispenses the ice into the hopper which falls into the glass. the issue is one of crappy design. It turns out that this little blade has a rectangular opening in the middle that the rectangular end of the auger fits into. If this rectangle opening gets stripped (as mine has done, and ALL are likely to do) then the auger spins, the ice is moved forward but none are picked up by the hopper, and none (or very few) fall into the glass.
Everyone should check to see if this is the case. If so you may need to order a new blade, or a new auger, or a new refrigerator.

Good Luck!

Posted on Jun 10, 2010

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