Question about Ricoh Office Equipment & Supplies
Hold down red cancel
Select system/copy sp
On keypad type in 7807#
Tap execute On the screen
Switch machine of and on again
Machine should be good to use, unless you have a actual problem then the machine will go back to error state.
Posted on Jun 04, 2016
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Posted on Jan 02, 2017
SOURCE: Ricoh CL 7000 error code SC 387
This Code relates to color gamma error in the Yellow development. Possible causes Low toner density in the Y toner,Toner supply Y mechanism problem( not supplying enough toner),Laser exposure problem, image transfer problem. My suggestion would be to ensure you have toner in the cartridge( but by this time it has depleted the developer), and you will need to replace the development unit and possibly the drum Unit. My best guess would be the development Unit.
Posted on May 20, 2008
To clear any code on a Ricoh / Savin copier that will no reset by turning the power off / on you need to first enter the service program mode. This is a safety feature installed when repeated resets of some codes could cause damage to the machine or possible fire hazard. Most of the time these codes deal with the fusing unit. The fusing units operate at around 180 degrees celcius. Thats pretty near the point where paper catches fire so you see the need for safety there. Anyway, you can sometimes get a false fuser code if the room is cold in the morning when you first power up the copier and the machine takes longer than normal to reach operating temp. Another reason can be that maybe you didn't push the fuser back in good enough after clearing a jam and the electrical contacts did not make good contact. In these instances you can clear the code and go back to copying. Should the code come back after doing one of these resets then it means there is a bigger problem with your fuser and you need to call for a service visit to have the problem fixed.
Here is the reset for it:
1. Press the Clear Modes (yellow on most machines)
2. Press the numbers 1,0,7
3. Press and hold the Clear / Stop (red on most machines)
after a few seconds on machines with an LCD display screen you should see the screen change to display "SP mode" with a few selections. On older or smaller machines without an LDC display screen you should see a flashing "0" on the panel. This lets the machine know its ok to reset the code. Do not make any selections in this mode. SP mode if for making electrical adjustments to the copier and taking the machine out of spec can cause a lot of problems for you. Once you enter the SP mode you just need to turn the machine off / on. (make sure you do so with the main switch that you have to rock back and forth and not the button that just gets pressed to shut down the machine, the main rocker switch is often located on the front door or on the left side of the machine, sometimes covered by a swinging cover you have to lift first)
If you do not hit the keys in the right order, the machine will not go into SP mode. You can just start over with step one untill you get into SP mode.
After doing this and the code resets but then comes back again or gives you another code, you'll have to place that service call. If not then happy copying to you.
Posted on Jan 14, 2009
This is a fuser problem,possibly a dirty thermistor, but try resetting it first.....
Press yellow key
key in 1,0,7
then press and KEEP HELD DOWN the orange key until the screen alters into service mode. (about 5 seconds)
Then switch off the copier with the main orange on/off switch. Located just below the front cover....
Posted on Jan 22, 2009
Could have a corrupt driver.
Disconnectthe printer or at least be sure it is turned off. I'd doboth and when the CD software program asks you to connect the printerto the USB port, do so and it should again work properly.
Hope this helps. Bud
Posted on Jan 30, 2009
You should have a service technician take a look at your copier. SC302 is a charge roller current error, and it could be caused by a number of things, from a dirty charge roller to a faulty high voltage supply board.
In the meantime, try turning the machine off, unplugging it, and then plugging it back in and turning it on the see if the error message will clear.
Posted on Aug 26, 2010
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