Has a code 016-302 and will not work
This error is almost always caused by a corrupt print job or driver. If the machine was working fine it may be as simple as canceling the print job and restarting everything (computer and printer).
Before sending the job to print again, it would be worthwhile to print a test page. If you can, you know the issue is specific to whatever you're trying to print. If you cannot, you know it's a most likely a driver issue.
Other possibilities:
- a recent OS update/upgrade killed the driver. This happened to a fair number of Windows 8 users.
-You're attempting to print from MAC but don't have the printer/driver setup for postscript. Weird but true, even in 2015 PCs and MACS still use different protocols to print to laser printers. (Not an issue for ink jets)
If this is the issue, here are the directions to setup the printer and MAC to work on your network. Notice the printer (wireless or not) should be wired for config-
PRINTER SETUP:
(1) Connect printer to the ethernet port
(2) On the controler of the printer, select menu
(3) with the cursors (down) select Admin Menu, and press ok (the center key)
(4) the text "wired network" will appear. Press OK
(5) Move the coursor down to tcp/ip. Press ok
(6) "get IP address" will appear. Press ok
(7) select panel. Press ok
(8) press "menu" and repeat (1) to (5)
(9) "get IP address" will appear. Move the cursor down to "IP Address". Press OK
(10) with the coursor select write the IP address among the margins of your Router. The Gateway numbers shlould be the same as the ip number of your router. MAsK is always 255.255.255.0
(11) press menu and restart the printer
IN YOUR MAC
(1)Install the 3110cn modules version 2.1.3 Build 5 (usually in the CD, or in DELL site download area)
(2) Open Setup Print Utility and select "Add a printer"
(3) Select IP printer (any of the possibilities you are offered are ok), WRITE THE ADDRESS YOU WROTE IN YOUR PRINTER
(4)In printing using select Dell
You can move the printer to wireless, just keep the IP address the same.
Hope this helps!
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