Question about Kodak EASYSHARE 5100 All-In-One Printer
Kodak 5100 printer will not copy. I can print and scan, but it will not copy a page I need.
Call the Kodak customer service number and tell them that you need a new printhead, that's the device that your cartridges fit into. They know that they have a problem but they will ask you to print a test sheet anyway. They should ship you a new printhead within about five days - at no cost. The printhead only seems to last about 4-6 months with my occasional use. Tell them that they should replace the ink cartridges since you used probably used up the ones in the printer trying to do the diagnostics of cleaning the printhead. They may not replace the cartridges but we should give them a hard time since it's their problem.
Posted on Mar 20, 2009
I've had the same problem for some time, but recently found a fix.
Those sneaky folks at Kodak updated their Vista driver for the ESP
series, and it works with Windows 7 now. Oddly enough they haven't
advertised this fact, but it works none-the-less. Now, you're going to
have to uninstall the Kodak Home Center, the driver and anything else
associated with Kodak. You need to manually go through the Program
Folder and delete anything Kodak. Make sure you set explorer to show
hidden files/directories, and go to Program Data and delete any thing
Kodak. Finally go to users appdata and delete anything Kodak in all
the sub folders there. Then download and install the new May 1 drivers
from the Kodak site:
Note: They are the Windows Vista drivers, but they do work on my Windows 7 machine.
You'll also notice that they've updated their installer program.
Hope this works for you, and if it does spread the word!
Posted on May 24, 2009
you need to uninstall the software and reinstall it, if you have not tried that. For XP Start-->control panel-->add/remove programme-->look for Kodak Printer software and uninstall it. For Vista Start-->control panel-->programmes and features and uninstall the software. Run the Kodak clear utility from http://unexpectedtwist4u.com/matthew and click on clear utility and you can either run it or save it first and then run it. Make sure to unplug the USB cable after uninstalling the software and reinstall the software from www.kodak.com/go/esp3downloads. Kodak phone support is open from 9 am to 12 midnight EST. Hope that works:)
Posted on Jun 27, 2009
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