HP OfficeJet K80 won't print color anymore

Hi Li Louba,
Thats right,you cant print because there are no Hp K80 printer drivers support for your Operating System[Mac OS Lion] as yet.Check out your printers compatible Operating Systems here.

Hope this helps.Thanks!

If all the the computers connected to this printer via network:

• Shut them all down except for one.
• Go to that computer and go to your printer and fax settings
• Identify the Hp OfficeJet 4515 and right click on the icon and select properties
• On the General Tab, click on the button that says, "Printing Preferences"
• Select the "Features" tab and go down to Color Options and check to see that the radial button is green for Print in Color option
• Underneath that, there is another setting thatsays, "Color Management".
• Check to see that it is already selected with, "ColorSmart/sRGB or Adobe/rgb
• Click Ok and return to the Properties
• Go to Color Management Tab and check to see that it is set to Automatic.
• Underneath that, you'll see "Color Profiles currently associated with this printer.
• Look to see that the field is populated, if not click on ADD, and select each color profile that is available
• Click apply, then OK
• Shutdown Computer
  

Turn the printer off, unplug the power from it, wait a couple of minutes, then plug power back to printer, then power it up.

• Restart the computer you were working with
• Go to printers and fax options window
• Select the HP OfficeJet 4515
• Right click, select properties
• On General tab, click on, Print Test Page
• Go to printer to see if printing test page
  
• Check to if the Microsoft Windows logo was printed in color

If it is in color, then print the color document you were previously attempting in color.
If it does not print in color, you will have to check your settings on the program that is being used for the document.

It sounds like an empty cartridge. check your cartridges, it may be time to replace them. You have to give more information like did you try a print test and if so did it print ok? have you tried to have someone send you a test fax from different numbers?

use color alignment setting in printer setup menu first

Try running the software that came with the printer on the computer in question. If you have shared the drives on the network you can point the wizard to the location of the file through the mynetworkplaces.

Go to any shop and ask a cartridge : HP 78 Inkjet Print Cartridge

or buy online from one of the following:

New Genuine HP 78 Inkjet Print ... $30.52
Inkjet Print Cartridge - Tri-Color $33.88

Here comes detail on the cartridge for your printer.

This could be a hit or miss but what does it hurt to try...
I had this problem with the color cartridge a while back. Worked tirelessly with HP support and somehow got it to work. Since it was on the phone and a while back, I fogot! Now is the time for the black cartridge. Same thing. Reading somewhere here about skipping the test I gave it a try and it worked.

- Unplug the printer for 1 minute (not sure if this is necessary but it doesn't hurt).
- Replug.
- When the "Press Enter to align..." message comes up, PRESS and HOLD Enter.
- While holding Enter, press Menu. The screen skips the test part and shows the date.
- Release Enter. Now you can print. Actually, I could print, you are on your own now.

Good luck!

did you remove the old driver first? sometimes that's needed

Scanner won't scan

I cleaned the vertical centerpost (you'll see it when the cartidge is out)with a small amount of acetone (nail polish remover) on a Qtip & it works fine now....must be some kind of circuit that needs to be closed and the ink on it kept it open....