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Toshiba hdmi ports not working

Hey guys, thanks for your time, I have a 52lx177 regza cinema series television and am having major problems with the hdmi imputs not reading the hdmi cables at all or just for a little while and then dropping the signal entirely and me having to reset everything to get a signal just for the damn thing to do it again! I thought that it might be my direct tv hddvr box, which is why I have gone through 5 of them in the past 6 weeks, finally I decided to just keep my component cables hooked up to the tv and hddvr box instead because nothing is being brodcast in 1080 p on television anyway. Well guess what happened when I finally bought a ps3 and tried to start watching movies, THE SAME THING! Everything is fine for a very short period of time and then bam, the signal goes out and the tv says no video signal. If I turn everything off and disconnect the hdmi cable from the tv and then reconnect it I get picture again and things are fine but not for very long before the same thing happens again and again and again. I have tried over 5 different hdmi cables with both pieces of equipment so I know its not the cables. Listen, I love toshiba but if I cant get this problem fixed and soon I will never even look at their brand name ever again! I spent with warrenty almst 5,000. and to be going through this hell sickens me right now! Please help me with this, I am at the end of my patience and have lost enough time, money, sleep, and piece of mind. I thank you and look forward to talking to you very soon. chris grossnickle

Posted by chrisG on

  • chrisG Nov 18, 2007

    hey guys, thanks for your time, I have a 52lx177 regza cinema series television and am having major problems with the hdmi imputs not reading the hdmi cables at all or just for a little while and then dropping the signal entirely and me having to reset everything to get a signal just for the damn thing to do it again! I thought that it might be my direct tv hddvr box, which is why I have gone through 5 of them in the past 6 weeks, finally I decided to just keep my component cables hooked up to the tv and hddvr box instead because nothing is being brodcast in 1080 p on television anyway. Well guess what happened when I finally bought a ps3 and tried to start watching movies, THE SAME THING! Everything is fine for a very short period of time and then bam, the signal goes out and the tv says no video signal. If I turn everything off and disconnect the hdmi cable from the tv and then reconnect it I get picture again and things are fine but not for very long before the same thing happens again and again and again. I have tried over 5 different hdmi cables with both pieces of equipment so I know its not the cables. Listen, I love toshiba but if I cant get this problem fixed and soon I will never even look at their brand name ever again! I spent with warrenty almst 5,000. and to be going through this hell sickens me right now! Please help me with this, I am at the end of my patience and have lost enough time, money, sleep, and piece of mind. I thank you and look forward to talking to you very soon. chris grossnickle

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paul proctor

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This is deffinately either a bad solder on the hdmi connector socket or the one problem most people get is a overheating problem it seems with this make of tv its not upto the heat it produces when you are usin hdmi what i would do is demand for replacement telly which could have same problem on it as this is common fault with this set or if you want to get the solder checked out take to repair shop but the only problem doing this it will void any warranty ass the telly will have been taken apart so i suggest take it back and get replacement because if it is just solder problem and you get somebody to do it for you then if anything else goes wrong your warranty will be void you could try getting them to do the work under the warranty agreement this way you will be covered if anything else goes wrong if you have already took the tv apart ie removed cases then check if it has a fan and it is working fine but if the hdmi works for a short while and the wires are not getting moved or knocked during use then the problem is deffinately a overheating problem maybe they might fit an uprated fan to overcome this prob if it was me i would get replacement tv under warranty and try againg but if you have same problem then you know it is common fault on this set but i have noticed alot of these sets coming through the repair shops with the same prob must be a manufacture prob sorry couldnt be anymore help i would hassle supplier and demand replacement........................

Posted on Nov 19, 2007

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Trinity Sabre

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If you have spent almost 5000 on the warranty and it was for the same issue, i would notify them that the problem is not resolved and demand that they fix it for free or provide a replacement. this sounds like either the hdmi input connector is badly soldered, or the hdmi signal board is going out or overheating. if your tv has a fan for that area, insure that it is working.

Posted on Nov 18, 2007

  • Trinity Sabre
    Trinity Sabre Nov 18, 2007

    as a sidenote, have you tried the firmware update yet? if not, the toshiba service center closest to you shoudl do the firmware update for free or cheap, and it seems to fix a load of hdmi problems.

  • Trinity Sabre
    Trinity Sabre Nov 19, 2007

    i did a little more research and found thathttp://fixyourowntv.com/firmwareupgrade....
    may have your firmware upgrade if you want to try it yourself, you will have to email them as your specific model is not listed.

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SOURCE: toshiba hdmi ports not working

I talked to Toshiba about his problem, this morning. They said they have never hear of such an issue. I told them the TV was less than 1 week old, and would hope Toshiba would do something in response to my alternative action of returning both my Toshiba HD DVD and 52LX177 for a new brand. They said all they can do is have me go to a service center for them to repair it. 1 week old TV and DVD, $4000, for repair; I don't think so. I talked to two different people a Toshiba regarding this, with the same answer. Very poor customer support, especially for a higher end product like this. I think I have no choice but to change brands.

Posted on Jan 04, 2008

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I talked to Toshiba about his problem, this morning. They said they have never hear of such an issue. I told them the TV was less than 1 week old, and would hope Toshiba would do something in response to my alternative action of returning both my Toshiba HD DVD and 52LX177 for a new brand. They said all they can do is have me go to a service center for them to repair it. 1 week old TV and DVD, $4000, for repair; I don't think so. I talked to two different people a Toshiba regarding this, with the same answer. Very poor customer support, especially for a higher end product like this. I think I have no choice but to change brands.

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