Question about Epson WorkForce WF-7620 Wireless Color All-in-One Inkjet Printer
My WF-7620 with a total of 510 prints over the past year has stopped printing Black. It is not a cartridge problem, replaced with new 252 Epson ink. Cleaned print heads, repeated process. Will not still not print black even on the test page. Epson support was useless. Any suggestions before I take this product to recycling? I can only think that this is either firmware issue or the black jets are clogged. Is there any way to manually clean the nozzles with alcohol or solvent.
Posted by Anonymous on
I had a similar problem on my 3640 and had to run the clean cycle about 20 or so times. If you feel you are capable, you can also remove the print head and do a manual clean. YouTube has a few videos on how to do it. I have done this to one of my printers with very good success.
Posted on Jun 02, 2016
Did you use Epson Genuine Cartridges?
ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!
That sounds like your problem.
In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother MFC-240C All-In-One InkJet Printer. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.
These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.
I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.
That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.
So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......
I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .
IF YOU ARE USING GENERIC CARTRIDGES, MAYBE IT WOULD BE BETTER IF YOU DISABLE THE INK MONITOR.
This is the only advice I can give you.
The next step would be to disassemble the Epson, and clean the Pads/Heads. Click on link below.:
I located a page on http://www.fixyourownprinter.com forum, which had plenty of details about similar issues.
If you find this helpful, pls rate me.
Thanks and Good Luck :0)
Posted on Apr 05, 2010
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