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Anonymous Posted on Apr 24, 2016

Envirotemp hot water heater went out I can't get it relit

  • Bobbie rose
    Bobbie rose Aug 09, 2022

    On my Envirotemp water heater only 1 of the two pilot lights are lighting

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1 Answer

Pat Courtney

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  • Expert 89 Answers
  • Posted on Oct 11, 2016
Pat Courtney
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Joined: Sep 15, 2013
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If it is a gas water heater put new batteries in it. They are usually D size.

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Anonymous

  • Posted on Oct 30, 2010

SOURCE: The pilot light went out

The paid answerers might have a specialist in your model of water heater.
As a free answerer, I specialize in providing resources that might help you for free.
When you say the gas control pieces, I assume you mean you replaced your entire gas valve with a generic dial-type gas valve.
You replaced thermocouple, but you did not replace burner assembly that includes the pilot tube.
Your other gas appliances are working fine.
You have not installed a new gas furnace with a blower that is vented up the same chimney as the water heater.
You have put your hand near the vent hood to see if there is backflow coming into the water heater when the furnace turns on.
You have removed the vent hood to give you access to the vent pipe, and you lit a match and the smoke from that match drafted upwards. You have done the lighted-match test when the furnace turns on which reveals the general condition of the venting stack.
You have checked your outdoor vent stack to make sure there is no obstruction, or the vent hood is not missing.
The burner flame on the water heater is a clear blue color with very little yellow. This shows the quality of the combustion air and reveals if amount of gas flowing to burner is restricted.

http://www.thetankatwaterheaterrescue.com/forums/forum3/

http://www.reliancewaterheaters.com/prod/gas.html
Reliance is an AO Smith company
The site doesn't have a manual for the 501
I e-mailed Reliance several weeks ago asking for a 501 manual.
They send a generic gas water heater manual with no troubleshooting

http://www.reliancewaterheaters.com/lit/om/g616.html
Link above shows a typical Reliant heater, the 616
Age of your water heater can be seen on serial number.
The two numbers following first letter are the year water heater was made.

http://www.reliancewaterheaters.com/lit/om/manuals/186486-002.pdf
Troubleshooting begins on pg 29
Troubleshoot flowchart begins on page 31
The new gas water heaters have the FVIR system so troubleshooting includes that information.
I don't think the 501 would have a FVIR flammable vapor prevention because it is older
The new systems have an igniter
The troubleshoot flowchart gives valuable information

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Gil Shultz

  • 3464 Answers
  • Posted on Nov 19, 2014

SOURCE: Why is my envirotemp residential hot water heater

Because the burner is not adjusted correctly, you are waisting fuel.

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Why does my pilot light on my hot water take not stay lite

It depends on many factors, including brand, type of heater, age, gas pressure, maintenance, venting, proper installation of thermocouple, bad thermocouple, air intake cleaning, if the flame is clear blue etc.
Copy following link to read more:
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#pilot

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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Pilot light went out but will can,t get it relit it only stays on as long as I hold the button down

Is the thermocouple in the pilot flame? & does it get hot [glow red] If not adjust position until it does & make sure it's clean
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My hot water tanks pilot light turns off after I have relit it. It stayed on while heating the water in the tank and once it stopped heating the pilot light went out again. What would be causing my...

are you holding button down long enough for thermal coupler to warm up? after pilot lights up, don't immediately let go of button for about 15 to 20 seconds then let go and pilot should stay on. If not, you may need a new thermal coupler for that water heater
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Pilot went out and wont re lite

hi there i come from the uk, but it sounds to me as though it maynot be a thermocouple as if it was the pilot would light when you held it in & go out when you let it go.
it seems to me as though the pilot injector could be blocked no gas getting through to it ? or possibly there is a break in the insulation of the igniter so that when you try & light it it just earths out to the heaters metalwork.

These are just a few ideas that might shed some light on your problem?

Kindly

Richie
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