Describe your Eljer & Patriot& Elongated Toilet Bowl Problem.The problem is with the toilet seat.The rod holding it in place broke and needs to be replaced. I thought the parts come with a lifetime guarantee?
I have not heard of any toilet manufacturers offering a lifetime guarantee (except maybe for defects in manufacturing), especially since flappers tend to deteriorate with exposure to chlorinated water, fill valves eventually fail, and toilet seats do break. Pick out a replacement that suits your fancy, unbolt the old one from below, and install the new one. Don't overtighten as the porcelain could break.
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