HOW DO I CHANGE INK RIBBON OR IS IT A ROLLER?
Once you open up the clear plastic cover, there is this tiny piece of black plastic at the right hand side, that's the ink roller unit (the ink roller is the bottom of the unit). You could try to remove it with your fingers. If you can't get it out, use a little screw driver and gently pop it out. You can find the replacement on eBay or other outlets, it is about $6 a piece (cheaper if you bulk-buy).
SOURCE: Replacing inking roller/ribbon?
i had a problem with this as well and found a user manual online. I thought the whole thing came out but it doesn't. If you pull up on the little red thing on right and then the black one on the right you have it. Imagine that! That's all that you change. Then just put some new ones in and your good to go.
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