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I found my lost kindle, it is all ready active but I can't register it.I trried in my kindle but when I get to submit my password and e-mail nothing happens

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Deanna Nassar

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  • Amazon Expert 231 Answers
  • Posted on Apr 21, 2016
Deanna Nassar
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Joined: Dec 24, 2015
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Did you report it lost/stolen? If it's already active it may still be registered.

Log on to Amazon.com, click help under the address bar. Click device support, You should see a list of your devices. In left column you'll see Contact Us. Click and fill in info and they will call or email you back with help.

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1helpful
1answer

My new fire tablet 8GB Black keeps telling me I have a registration error when I try to put my e-mail and password into it...what to do next?

solution1:
If you think you're entering the correct Amazon email address and password you should contact Kindle Support. Tap the word Help at the top of this screen and then follow the path for Contact Us. Choose "Call Me" under "Phone" and they will call you promptly ready to assist you. You can also use Live Chat but I find Phone to be the best option. Do not use email as the answers are often incorrect or you end up calling anyway after wasting precious time.


solution2:
- you need to have a wireless connection to Register - either WiFi or 3G/4G
- you need to have a Kindle that was not reported as stolen or lost or blacklisted - will NOT be allowed to Register
- you need to have an Amazon Account ID email and password
0helpful
1answer

Lost all my details from my computer and want to register my kindle fire

All you need to know is the e-mail address you used to open your Amazon account and your password. If you can't access your Amazon account give them a call and they should be able to help. You can always open a new account if there isn't a good reason to connect to your old on e.g. prime or pre existing kindle library.
0helpful
2answers

I need to de register my kindle because I lost it in traveling.

This is from M. Francis Professor of Kindology on Amazons customer service forum

Standard advice for lost/stolen Kindles:

You want to deregister your device first and foremost to prevent someone from purchasing items with your account.

Immediately go to your 'Manage Your Kindle' page:
http://amazon.com/manageyourkindle

Scroll down the left-side menu and select 'Manage Your Devices'
Find the Kindle that is lost/stolen.
**BE SURE TO WRITE DOWN THE SERIAL NUMBER OF THE DEVICE, FOR FUTURE REFERENCE**
Then click 'Deregister'

** You will need that serial number when you contact Customer Support, and to identify your device from a Lost & Found, and also it will be needed if you file a police report or file an insurance claim to your homeowners or rental insurance policy.

----------------------------------------------------------------------------

Then, contact Customer Service and report the loss/theft. Amazon cannot help you locate your Kindle, but they will use the serial number to block the device from being registered in the future by someone else. Do this soon, because if the person who might now have your Kindle already registered it to their own Amazon account, it cannot be blocked from registering at your request any longer.

If you find your Kindle later, contact Customer Service again to reverse the process. To contact CS, click the orange 'Contact Us' button on the right side of this page, or use this link:
https://smile.amazon.com/gp/help/contact-us/kindle-help.html

Don't use the email option, but use the Phone option (if available from your location) or Chat option. By using the Phone option, after you send your phone number in, an Amazon Representative will call you back in a minute or two, sometimes sooner.

----------------------------------------------------------------------------

If you have Active Subscriptions:
You will also want to make sure that you cancel any active subscriptions. Canceling the subscription will ensure that you are no longer billed; you'll also receive a pro-rated refund for remaining issues you already paid for. You always have the option of subscribing at a later date.

Go to your 'Manage Your Kindle' page:
http://amazon.com/manageyourkindle

Then, scroll down the left-side menu and select 'Subscription Settings'
For each subscription you have, use the 'Actions' button to the right of the title and select 'Cancel Subscription'.
1helpful
2answers

I registered my kindle to my husband's account by mistake. How can I register it to my account?

Log in and click on "Your Account" and under Kindle Help click on Kindle Help Home.

25914356-h3kz2pmtsa0m5tqtbi05zsqk-5-0.jpg
Next click on Manage Your Content and Devices to the far right


25914356-h3kz2pmtsa0m5tqtbi05zsqk-5-2.jpg
Next click on Your Devices and it will show all your registered computers and devices


25914356-h3kz2pmtsa0m5tqtbi05zsqk-5-5.jpg Select the device by clicking on it and you will get the opportunity to either edit it or deregister it.
0helpful
2answers

How do I register my kindle fire?

Registering also allows you to transfer purchases between Kindle devices and Kindle reading apps.
  1. From Home, swipe down from the top of the screen, and then tap More.
  2. Tap My Account.
  3. Tap Register. If you already have an Amazon account: Enter the e-mail address and password associated with your account.
Here on Amazon you should find everything you need to know and a link to register.
http://www.amazon.com/gp/help/customer/display.html?nodeId=201539930
0helpful
1answer

, how do get e-mail address to register kindle , it doesn t recornise my e-mail or password

There is something that you can do to start over...But let me be clear.. This Will Wipe Your Kindle Clean. It will UNREGISTER YOU with Amazon. You will be able to reinstall everything, just takes time.
To reset your password,
Type
111222777
In the password field and tap o.k.
Your kindle is wiped clean, you now have to register with Amazon and Download the content again as desired from your Amazon archive..
Hope it helps..
Ellen
1helpful
2answers

I thought I had lost my Kindle so I deregistered it thinking no one else could use it. Now I have found my Kindle I want to re-register it but cannot find how to do so and the Kindle does not respond

You can re-register your Kindle through the device itself. Go to the "Settings" menu, select "Register," and then enter your Amazon account email address and password to connect your device to your account.
0helpful
1answer

Change my password

call amazon\'s customer service.

i have never ownned a kindel but its a product of amazon. you should always register your hardwasre with your real street address and real name so you can be identified incase someone tried to use your system.

i had a dangerous police groupie / stalker/ pergerer / turnned mail fraud artist who greated an alian "cesilia dori james", try to use my mail box with my neighbors name and i caught him taking mail out of my mail box one day. even though the police did nothing. i wrote the story on an advocat web sight and forced the company to stop calling and admitt they made a big mistake. he is a convicted felon nammed steve benzor.



he has nothing to loose by continuing to try to this day because there are no laws to stop stalkers.



but it\'s no more dangerous to use your real name and address with amazon than it is with kroger or walmart
1helpful
1answer

How do I delist a kindle that I purchased as a gift for my daugter? Al Willinger [email protected]

When you register your Kindle, you'll be able to purchase and download content easily. You can register or deregister your Kindle on your computer through the Manage Your Kindle page, or right from your device.
Note: If you have a Wi-Fi only device, you will need to set up your Wi-Fi connection in order to register from your device.

To register or deregister your Kindle from your device:
  1. Move the 5-way controller down until "Settings" is underlined and press to select.
  2. Press the 5-way controller to select "register" or "deregister" from the Settings screen. If you don't have an Amazon.com account, you will be prompted to create one.
  3. When you register your Kindle, enter your Amazon.com user name and password (the e-mail address and password associated with your Amazon account) using the keyboard.
  4. Move the 5-way controller to select "OK."
Tip: If your Amazon user name or password contains characters or numbers not present on the Kindle keyboard, press the Symbol key to see a menu of additional characters.
Registering if You Don't Have an Amazon.com Account If you don't already have an Amazon.com account, you can create one at www.amazon.com. Here's how:
  1. On the sign-in screen, enter the e-mail address you want to use for your Amazon.com account. This e-mail address will be the one we use to send you updates about your orders.
  2. Don't enter a password. Check the button next to "No, I am a new customer" and then click the Sign in using our secure server button to continue.
  3. Enter your name and verify your e-mail address on the Registration screen.
  4. Enter a password for your new account and click the Continue button. We'll ask you to enter the same password twice to make sure it is correct. (You might also want to write your login informaiton so you'll have it later.)
  5. Visit the Manage Your Kindle page. Enter the serial number for your Kindle and click the Register a new Kindle button. You'll find Kindle's serial number on the outside of the box or on the Settings menu on your Kindle.
If you're unable to locate Kindle's serial number, don't worry. You've successfully created an Amazon.com account and can now register your Kindle wirelessly following the Registering Your Kindle instructions above.
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