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vanessa Posted on Apr 07, 2016

Cannot get close caption off the screen. comes on every time I turn it on. tried settings, closed caption and setting it to off. nothing works.

3 Related Answers

Anonymous

  • 159 Answers
  • Posted on Sep 24, 2011

SOURCE: cannot get closed captioning turned

Try the basic "re-boot" most digital devices respond to - pull their AC supply plug out for 10 minutes, reconnect, re-setup if asked to and problem may well have been sorted.

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gopakumarg43

The Knight

  • 76851 Answers
  • Posted on Feb 11, 2012

SOURCE: can't turn off closed captioning on TV

Hello
1. Get into its setup menu.
2. Press 'UP' or 'DN' button to select the "Closed Caption" option.
3. Press ' >' or "ENTER". The closed caption menu options.
Select "CC" mode to 'Off' if it is now 'ON (Press UP or DN to hilight the option you want to OFF, and then press "Enter".

jerry_kramer

Jerry Kramer

  • 3933 Answers
  • Posted on Apr 08, 2016

SOURCE: how to get the writing off the screen when watching television. tried setting, closed caption off. nothing works.

If you have changed the settings with the "television remote" then you need to do it with your cable remote or vice versa.

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Related Questions:

0helpful
1answer

How do I turn the closed caption off? I have a remote

      Immediately-within one second-push the MENU button on your remote. You should see a User Settings menu screen displayed. Use the arrows keys on the remote to highlight the Closed Caption option and press OK or SELECT on your remote to toggle Enable/Disable. Power on the Set-Top Box to return to watching TV.

      How do I turn Closed Captioning on or off? ' Time Warner ...

      www.timewarnercable.com/.../closedcapt/how-do-i-turn... Time Warner Cable
    Feedback

    How do I turn on/off closed captioning? - Comcast Help and Support ...

    forums.xfinity.com/t5/.../How-do-I-turn...off-closed-captioning/.../1325...
    Jun 25, 2012 - Turn STB off and leave TV on; Press Menu on STB or remote control; Using the ... If this does not activate Closed Captioning, try the following:.
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How do i turn off the closed caption on my toshiba 51h84 tv? i tried setting via the remote and changed the CC option to OFF but i still see the closed caption wording...it is driving me crazy!! help!

What is the source of your TV signal: Cable? Dish Networks? DirectTV? Antenna?
Many times the Cable/Dish Networks/DirectTV controller also has an option for closed captioning. Please verify that a controller is not setup to deliver the CC data.
Also, try setting the TV CC using 'C1' or 'T1' and selecting 'Enter' to accept the change; then come back and set CC to 'Off' again to see if toggling on/off helps.
0helpful
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Close captioning stays on all the time.

if have remote or tv bo to menu scann threw it find captions and set off this may help
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Black translusent rectangle (band) lower mid screen

You have the closed captioning turned on and it's set to "text" mode. On channels where closed captioning is being broadcast the set is clearing the screen for the text which isn't there. That's why you don't see it all the time or on every channel. Just use the remote or front panel buttons to go to the caption settings and turn it off.
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Tv set

the eprom in the set is probably going nuts , try unpluging for a day and see what happens if it does not clear the problem then tou need anew digital main pc board
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Closed captioning

The closed captioning decoder circuit in your TV set may not be working, or the closed captioning information from the station may not be present. Start investigating by finding out if there is actualy closed caption from the station that you are tuned in to. If so, then call the tech support for your set to know if there is something that you missed in the set-up for the closed captioning. It may be very simple. If all of this does not work, then the closed captioning decoder in the set may not be working properly and require service.

Jerry G.
4helpful
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No Closed Captions

hi i had the same problem with my sony kdl-40v2500 with the comcast cable box.The fixing is you have to do it through cable box.Leave your tv on and turn your cable box off and hit the menu button twice on the remote repeat in till you see cable menu on the screen and you can eneble-desable the caption through there
11helpful
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Can't shut off closed caption

I have the JVC I Art 46" TV. The Close Caption was turn on accidentally by my grandson. After lots of searching for the original remote. I called JVC Customer Support. He told me to change the Close Caption settings to CC2 and T1. That fixed the CC without having the original remote.
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Closed captions

Closed Caption may only come on when you have the television muted.
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