Ran over pin. Broke needle, replaced it. Was jammed pretty good. Cleaned out bobbin compartment. Dogs look good, but motor doesn't run. Lights come on, stitch card functions. Viking husqvarna Quilt

Could be: Blunt needle, wrong size needle, wrong thickness thread, old thread or it is not threaded exactly. Hope this helps.

You can try this:
1. Remove needle plate
2. Manually hold up the feed dogs with your left hand
3. While they are up turn the hand wheel a couple of times
They may click back into place.

Make sure thread is not laying across the bobbin when you look down into the plastic slider that covers the top loading bobbin case. The bobbin on mine I observed was loose in the case so that as the machine ran, eventually the bobbin thread would jump out of the stitch finger (the silver piece to the far left of the bobbin case, past the tension slots). I solved this problem and so can you! Take the extra felt spool pin felt in your accessories kit that came with the machine, remove bobbin from case and drop this small felt circle into the bobbin case. Replace bobbin. On the 4423, the bobbin thread goes counter-clockwise and drops into the tension discs, and goes all the back until it falls into the space left of the silver stitch finger. Make sure take up level raised all the way up! Then pull the needle thread toward you until bobbin thread comes all the way up. If you start sewing and you actually can SEE the bobbin thread laying across the bobbin, STOP and tethered because that would mean your thread did not slide all the back behind the silver stitch finger--however, I assure you, if you go one step at a time, you did it correctly! You will be smiling in no time! Why? The felt helps to make the bobbin rest in the correct position to keep it from jumping out of the groove. I hope this helps you.
Jimmy

I would try adjusting the tension on the machine - this sometimes causes the bobbin thread to jam while sewing. Re thread the entire machine including the top thread. Also it is recommended to use new thread as old thread can ball up after time. If no luck I would call the store you purchased the machine from.

This is the main link for brother usa parts finder Industrial Garment Printers and Industrial Sewing Machines they should have the part or know where you can get it . If you don't find it online call and talk to them. If the bobbin case doesn't fix it you may need the timing set, but I would try the bobbin case first.

Hello,
Here are several things to try.

* When you insert your new needle, make sure it’s positioned correctly (usually with the flat side away from the bobbin, but consult your manual), that it goes all the way into the holder, and that the screw is securely tightened.


If there doesn’t seem to be a problem with your needle, try the following:

* Check your pressure foot and make sure it’s attached securely.


* Change your pressure foot Your pressure foot may be bent, causing your needle to hit it.


* Don’t sew over pins a needle that hits a pin can break. Always remove the pins from your fabric before they reach your needle.


* Don’t pull your fabric as you sew. You could be bending your needle back, causing it to hit your needle plate instead of going into the hole. Just guide your fabric, letting it feed on its own.


* Check your needle plate and make sure it's securely in position.


* Change your needle plate. If you’ve been using a straight stitch needle plate (a plate with a small hole, often used for sewing fine, delicate fabrics), switch to a needle plate with a wider hole.


* Check the position of your needle. Sewing machines with zigzag capability allow you to adjust the position of your needle – right, left, or center. If your needle is not positioned correctly, it may be hitting your needle plate or pressure foot.


* Un-thread your machine and remove your bobbin. Clean any loose thread or lint out of your
bobbin case. Re-thread your machine, reinsert and re-thread your bobbin.

* Change your bobbin. There could be a nick along the edge of your bobbin spool that’s catching your thread as you sew.

Also, before you start to sew a seam, hold the upper and bobbin thread tails. Hold them back
and out of the way as you sew your first couple of stitches. This will keep them from getting
caught in your machine.

I hope these solutions help you.

It is a good idea to clean as you did. However, you must put the needle plate back on the machine first, then the bobbin case is inserted(more on that) then the "L" shaped gray cover. Make sure the b-case is laying level on the surface of the hook and the little bump at about 6 o'clock on the case is touching the spring at about 6 o'clock in the machine. Test a sample.

You may have to replace the bobbin race. It is the round compartment (Black) that the bobbin sits in. If the needle has hit the race because of misthreading, it may have displaced it and put a hole in the race. Not very expensive to fix... want to say somewhere around $30

it might be that a piece os the pin is still stuck in the bobbin race. try taking the screws out of the throat plate and lifting it up. use a little brush to make sure allthe lint and any pin pieces are out from around the feed dogs. put the black piece back in place before you replace the throat plate. If the black piece doesn't stay in place i doubt that it was in correctly. hope this works.

Could it be that the feed dogs are down? I also have the 15358 and when I opened the bobbin area to clean it, I had this problem. Apparently, when you open the clips around the outside of the casing, it pushes the lever that adjusts the feed dogs to the right (lowering them). I didn't even realize it at first. Check your manual for adjusting this lever to raise the feed dogs. That might solve your problem.