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I was charged 99.00 on 3/28/16 and I didn't order or use this service and would like a full refund

Posted by hellen nicodemus on

  • Anonymous Apr 05, 2016

    Hi hellen, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?



1 Answer

Rod Doney

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You need to contact your bank if its a debit/credit card or contact you credit card card company if its a credit card. By law they have to help you.

Posted on Apr 05, 2016


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I have been charged $99 for Prime Membership which I did not order. on 01/19/2015. I am 74 Can you please refund me the amount. Edward P McCourt . If you have an order it was a typo.

You will need to contact Amazon directly in order to find out if you qualify for a refund. In certain cases they do give refunds for Prime memberships.

Check out for more information.

Hope that helps!

Feb 24, 2015 | Amazon Stores

1 Answer

How do I get a refund of $99.00 for prime membership that I have no idea why I was charged for this.

About the Amazon Prime Membership Charge At the end of the Amazon Prime free trial or annual membership period, your card will be charged $99 automatically for the next membership period.
The annual charge for Amazon Prime includes FREE Two-Day Shipping, Prime Instant Video, and the Kindle Owner's Lending Library.
If you didn't intend to convert your membership to a full 12-month membership, you can cancel your Amazon Prime membership on the Manage Prime Membership page. If you haven't placed an Amazon Prime-eligible order, you are eligible for a full refund.
When we renew your membership, the card you gave us at sign-up is used. If we can't successfully charge this card, another payment method will be used. Your initial sign-up authorizes us to use the preferred or other available payment methods. To update your preferred card, go to Manage Prime Membership .

Feb 06, 2015 | Amazon Stores

1 Answer

I took out Prime by mistake, on 18th December have now cancelled. I need refund.

You can appeal to's Customer Service department. Once your free period has elapsed, it automatically becomes a "Paid Membership". If you haven't used any Prime Benefits outside the free window you can receive a refund of the full amount. Their policy on cancellation of Prime membership reads as follows: "Paid members who haven't placed an Amazon Prime eligible order are eligible for a full refund. You can't receive a refund if any of the household members have placed an Amazon Prime eligible order."

So, depending on how you've used the account, you may be out of luck.

Start by going here:

Amazon com Sign In

Feb 02, 2015 | Computers & Internet

2 Answers

How do I cancel Amazone Prime Free Trial

Hi Galal!

To end your Amazon Prime membership:
  1. Manage Prime Membership .
  2. Do one of the following:
    • To cancel a paid Amazon Prime membership, click End membership. Note: Paid members who haven't placed an Amazon Prime eligible order are eligible for a full refund. You can't receive a refund if any of the household members have placed an Amazon Prime eligible order.
    • To cancel an Amazon Prime free trial, click Do not continue. Note: If you don't cancel your Amazon Prime free trial, you will be automatically upgraded to a paid membership plan at the end of the trial period. You can find this date listed on the left-hand side of the Manage Your Prime Membership page. You will still have access to your Prime benefits until this date.
I hope this helps! Good day!

Jan 16, 2015 | Computers & Internet

1 Answer

There is a charge on my credit card statement which shows that i purchased something from Amazon Prime on the December 1st 2014 and have been charged £79.00 for but i do not remember buying...

Sounds like they gave you a subscription charge, which is usually the case. The best action you can take is to cancel Amazon Prime and it is possible to get a full refund. Hopefully this helps.

Dec 11, 2014 | Computers & Internet

1 Answer

Customer service claims department

And that is why we have Small Claims Court. If they don't respond, that should be your next stop. You likely need the technician's name and phone number. Take your phone bills if you have call logs for the support calls. You need some proof that you received the wrong parts.

Take pictures of the part you installed, a video will be even better.

Sep 29, 2012 | GE Washing Machines

1 Answer

Tried your service. Answers way off. Charged $12 and told I would get refund on next statement. Did not get refund. Original problem was 2000 FLHTCUI fuel problem. Three "experts" not even...

I'm sorry you didn't get the correct answers to your problem. As a so-called "expert" on this forum all I can do is give a "best guess" at what you have posted as your problem. Sometimes we don't have all the information that we need because we can't actually see or hear what the bike is doing. I do not have anything to do with the billing or refunding of charges. Please go to the bottom of the page and click on the "contact" link and send a note to that site. I hope this advice works better than previous advice your were given.

Ride Safe

Jul 26, 2011 | 2000 Harley Davidson FLHTCUI Electra Glide...

4 Answers


i benedict lahai no longer intrested in mystery shoppers i need my full refund as soon as possible back into my account thanks

Jan 05, 2010 | Computers & Internet

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