Probably the number one reason for this error is the infiltration of dust through the DVD feed slot and onto the laser, where the dust then interferes with the reading of digitized information contained in the disc. If you're capable of doing so, you can determine if this is the cause by doing the following:
1. Unplug the unit from AC outlet.
2. Remove the chassis cover.
3. Clean out all dust from inside the unit, and on or around the laser head using compressed air. Don't use unnecessarily excessive pressure to do this, and don't touch your hand, or the air nozzle, to anything.
4. Replace the chassis cover, plug in the AC power cord, and try a DVD after making sure the DVD is clean and undamaged. If this doesn't cure the problem, or if you are not capable of performing the above steps properly then you need to either take the unit to a repair shop or purchase a new DVD player.
SOURCE: My Sylvania TV DVD combo
Unfortunately the internal DVD player has failed on this unit, it is quite expensive and very difficult to repair. However you can easily just bypass the built in player and use an external DVD player, which can be had for $39 and change with free shipping for a very nice one here:
http://www.amazon.com/gp/product/B001IBHUU8?ie=UTF8&tag=dependascient-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=B001IBHUU8
This is definitely the easiest and quickest fix, I have seen many of these internal DVD players fail and to get them fixed is hundreds of dollars, definitely not worth it, but a regular dvd player attached to the TV works perfectly and is what the customer chooses to do 99% of the time.
Thanks so much, let me know if you have more questions about this, just reply to my answer here and I will be glad to help you further.
Tim
SOURCE: Supergirl 13 color tv/dvd combo plays CDs but not DVDs...
If cleaning did not fix it the optical pickup for that unit is damaged in some way---if the set has audio/video INPUT jacks on it just buy a DVD player and hook it to the set.
If no jacks you are finished--DVD portion of the unit if available costs more than the entire set.
SOURCE: why does my combo tv/dvd only play dvds in black and white? is it broken?
Check its settings. Get into its menu, and select picture settings. Set the color system to 'Auto' there. If wrong setting is done there, only B/W picture will be displayed.
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