Question about Garmin nuvi GPS

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I bought this at a auction it was in a box of goods and I don't have a pin # what can I do to reset it

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Jonathon summesfield

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To reset device, power off. Then power on but keep your thumb on the bottom right or top right of the screen ( Depending on model ) as it is booting up, then if done correctly there should be a message saying along the lines of " Factory reset item, all data will be erased " In theory this should reset the device to factory and remove pin.

Posted on Mar 27, 2016

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Cant log in to computer.dont know password. bought at auction

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I forgot my pin number and master key please help

In the System Settings Menu, go to the 3rd page, then select "PARENTAL CONTROLS."

  • Select "YES," to change the parental controls.
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    If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.

    If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.



    If you don't know either the PIN or the secret question, the Parental Controls will need to be reset.


    An Enquiry Number will be displayed. Ring the number given in the Nintendo DSi Operations Manual and provide the Enquiry Number. You will then be issued with a Master Key. Tap "OK" and enter the Master Key. Tap "OK".

  • Select "PIN" to change the PIN or "CHANGE SETTINGS" to update the setting you wish to change. Once the changes are made, select "DONE" to confirm any changes.
"If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance."
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My son can't remember the pin numbers for his Dsi. How can we reset them?

Hello there,
According to Nintendo's FAQ for the DSi:
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  • Hope this helped!
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    Lost Pin for Garmin Nuvi 360

    Unfortunately without the receipt you won't be able to make this work. When a Garmin PIN is set the user is allowed to pick a location that they can go to in case they forget the PIN. If they turn the unit on while at that location the unit will not ask for the PIN. The only other way to reset the PIN is to sent it back to Garmin. If it was bought at a police auction they would have supplied you with some kind of a transaction record. I would call Garmin Support at 800-800-1020 M-T 8AM-6PM Fri 8AM-5PM Central time. Explain the situation to them and they might be willing to fix it for you. Normally if they are sent a GPS that doesn't come with a receipt they will contact the Police in the registered user's area. Good luck.
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    Pin number

    There are only three ways to unlock the GPS.

    1) Get the PIN from whoever you bought it from.
    2) Take the GPS to the location it was at when the PIN was set.
    3) Send the unit to Garmin to have it reset. For return information: CLICK HERE

    If you can't get the PIN from whoever sold it to you online, it is probably a stolen unit. You should contact your local police dept with a the serial number to see if it turns up in their database. If it is stolen, you may be eligible for a refund from the online auction house because you were defrauded. At the very least you should file a complaint with the auction house to prevent this sub-human from screwing other people the way he screwed you.
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