Touch screen not responding correctly. Keyboard not typing correctly, blue tooth keyboard not recognized. Unable to enter password.
The most likely cause is that the keyboard needs a new battery in it, inserted on the underside. After that it may be that the small keyboard comms dongle in a USB port is not making proper contact. Pull that out and insert it a few times.
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Thank you so much for your answer Geoff. The first keyboard I mentioned is the one that comes up on the touch screen and programmed in I think. The second one is the separate blue tooth connection one. That one may well need a new battery but I did manage to connect to it from my laptop although I wasn't sure how to test it. The blue tooth one isn't being recognized by the tablet at all. I have tried the holding down the on button and volume+ button to try and get into the settings and reset. But it just opens up the screen saver (Windows 10) and then asks for log in details.
I have it connected to my home wifi. That is on and working.
OK then it sounds more like a missing Android driver for the keyboard
Thank you Geoff for your help. I guess I have to accept it is trashed as there is no way of restoring it now.
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