Thanks for the help but my ipod is stuck on hold the switch became disconnected somehow do you know how to manually turn it off hold after opening it up

Welcome to Fixya

Looks like the software just hanged-up on you. Try to reset the Ipod by following the procedures below.

1st option:
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
You may need to repeat the reset several times.
If the reset doesn't help, then put the iPod into forced disk mode.

2nd option (Disk Mode):
Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons until the Apple logo appears
Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.
For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode. If at this point you still have the white screen, restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory settings).
Note: Do not disconnect or eject the iPod until the store is totally done. After you think it's done, wait another five minutes.

Thanks

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Try doing this: Toggle the hold switch and put it back in the off position. Then press and hold the center button and the menu button simultaneously for ten seconds and the apple symbol should come up on the screen. Then it should work like normal. Hope this helps!

Did you first slide the hold switch to HOLD and then back before holding the menu and center buttons down together? That worked for my iPod nano 4th generation after it "locked up" and became non-responsive.

Try this out: And let me know the status

1. Before placing the iPod into disk mode, you should verify that it is charged.
2. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
3. Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
4. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
5. Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect"

Then try restoring the ipod using Itunes...

my ipod did the same thing had to send it off and get the main board replaced not sure if that is your problem or not

First thing to try is a reset

To reset your iPod:

• 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
• 2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step

see this page
http://www.fixya.com/support/r561901-ipod_problems_start_5_solutions

Make sure the hold switch is not engaged

0,0,0,0 or 1,2,3,4 twice is usually the universal
the manual will have the secret code

Reset your Ipod using the following procedure:
Turn hold on (lock)
Turn hold off (unlock)
Hold in Menu button and middle button until Ipod shuts down and starts up again.

This should remove the lock on the Ipod.

wth is disk mode???

First make sure your hold switch isn't on. It's on the top or bottom and slides back and forth. It needs to be switched to the left. Once it is to the left, here's how you reset:

You can reset your ipod by holding down the menu and select (round button in the center) buttons down for at least 10 seconds. You'll see an apple logo flash, that's when you stop pressing the buttons. It will shut off, then back on.