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Press and holding down the power button for 20 seconds or more. Then turn the device back on by hitting the power button again. If this doesn't work the first time, you can try holding the button down for 30 seconds or more. Most of the time, this will be all you have to do to make the Kindle Fire work again.Oct. 11, 2014
May 26, 2020 - Perform a soft reset. A soft reset resolves many common issues without affecting any data on the device. Press and hold the Power button for 40 seconds, then release. The charge indicator light should turn on after several seconds, and then the Kindle Fire should reboot.
Fix an Amazon Fire that Won't Start. Hold Power Button. Ensure that you are holding down the "Power" button for at least 5 seconds to power it on normally. Charge Using AC Adapter. Ensure that the Amazon Fire has a charged battery. Hold "Volume Down" While Powering On. Restore Latest Software.
General issues related to kindle updates
Kindle software update Errors sometimes can give you little trouble and Amazon has a troubleshooting process to fix the kindle update issues. Choose to update the kindle device manually with these step by step instructions. First it important to understand what kind of update the kindle device needs. The kindle fire or kindle e-readers update automatically when connected to WiFi and sometimes the end user ignores the prompts for downloads. Before you begin the updates check to see if your kindle device current software version.
Now, to find out if your Kindle is on the latest version , Launch the Menu and then go to Settings. Look for the version number at the bottom of the screen and cross-check with Amazon kindle support page. Amazon keep of pushing new firmware updates to every single Kindle released . If your software version is higher than the version listed in the table, your device does not require an update.
Now if you would like to run and manual update follow these instructions:
I've heard of these problems before but without knowing your exact model number just try pressing and holding the power button for a FULL 40 seconds. Ensure that it is not plugged into any power outlet or PC first. Hold it for 40 seconds. Time yourself. Better to go longer than not the full 40. Hope that helps. After you've done that, power it back up.
It may be that you accidentally ordered it twice, and they've just canceled the second order. Check in your Amazon account (Your account-Your orders-Digital orders) and see if you've actually been charged for this book. If you have, and it's really not available for downloading to your Kindle or already on it, contact them through <https://www.amazon.com/gp/help/customer/contact-us> with the dates you ordered and paid for the book. I've always found Kindle customer service swift, competent, and fair in adjusting errors.
Hello, Amazon recommends the following steps. As I'm sure you have already tried the power switch, try starting from Step #5 to do a hard reset on your Kindle.
Slide and release the power button. The LED light that
surrounds the power button will display green for two seconds.
Shut down Kindle by sliding and holding the power button for
five seconds. The LED light will blink three times. Wait for the
screen to go blank, then release the power button.
Turn on the Kindle by sliding and releasing the power button.
If Kindle is still not working, you can perform a hard reset
by sliding and holding the power button for 15 seconds.
If Kindle is still unresponsive, try charging Kindle before trying to restart the device once again.
Make sure you have the latest software version available
installed on your Kindle. The latest version is available here: www.amazon.com/kindlesoftwareupdates
I had the exact same problem, called Amazon, and they are sending me a new one immediately. it should be here tomorrow. And I have heard complaints about their customer service- NONE here. :) * 1-866-321-8851 (if you are calling from within the US)
* 1-206-266-0927 (if you are calling from outside the US)
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