Question about Rio Sport S35S MP3 Player

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I am running Vista 64-bit. I have reloaded the Rio S35S software from the disc, but cannot get my music to transfer. The mp3 works fine, just cannot get new music onto it.

I have changed the compatibility mode to that of Win XP prior to installing. I have tried the links that have been posted here for software, but none of them are valid. The unit is plugged in and says "waiting". The Manager does see the music and I can check off the boxes next to the songs, but the "transfer" button does not light up in order to complete the transfer to the unit. The Manager does not detect the unit but it shows up under "other devices" in device manager.

Posted by Anonymous on


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SOURCE: Rio Carbon Stuck in Upgrader Mode

Hi Allyson,
This is a problem which I have encountered alot with my Rio Carbon.
A solution which always works for me is to hold the player face down in my left hand and then slap the back of it with my right palm a little harder than I would if I was winding a baby.
Best wishes, I hope this works for you as it does for me.

Posted on Apr 07, 2008



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SOURCE: Music won't upload onto my Rio.

I have not been on FixYa for about a 1/2 a year so as I seem to be the only person answering Rio problems I have only just seen your problem... Sorry, so if you haven't bought an iPod yet (or you want to try and fix this anyway) then I would recommend wiping and rebooting your player:

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio player and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from:
Follow the instructions and then it should load the firmware onto your player.
When it has done then your player should (in theory!) work properly.

Hope this helps


Posted on May 14, 2008


SOURCE: DRM Software Corruption

Nice. That worked great.

Thanks for posting.

Posted on Jul 19, 2008


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SOURCE: my karma isnt being detected on pc

nside Rio Music Manager, locate on the Rio Karma, select all files, right click and select Save As.
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Posted on Jan 05, 2010

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