Question about Samsung RS261MDBP Side by Side Refrigerator Ice and Water Dispenser -

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Refrigerator side not cooling and freezer not freezing properly. Ice maker not making ice!

Posted by Haven Walls on

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Russ South

  • 91 Answers

SOURCE: SAMSUNG FRIDGE FREEZER NOT COOLING. ICE BUILDING

Fan unit or defrost element has failed, usually the defrost element, not a hard DIY, just be very careful. Check fan is running first and that it is not part of the new icy growth inside the freezer, regardless, you will need to defrost this glacier first before you can do anything and PLEASE dont resort to a blow torch, there is plastic and pressure gas in there. Just be patient and watch the fins on the cooling unit, you could shave with that stuff. Good luck, any probs, call me on 08 9523 0552. Russ

Posted on Feb 28, 2011

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carey

  • 11 Answers

SOURCE: samsung refrigerators

if the filter is dirty enough to where it stops the flow of water then yes.a replacement of the filter should fix the problem for you

Posted on Aug 19, 2012

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Bill Boyd

  • 53816 Answers

SOURCE: My Samsung 4 door refrigerator quit working. The chiller and freezer are working. What could be wrong?

as the freezer section is working , It could be a thermostat for the fridge section
If you have some mechanical and electrical knowledge you could possibly do a DIY repair with a new unit from the service dealer agent spares
The only other option is to load the unit onto a truck and take it to a service agent for repairs

Posted on Feb 24, 2016

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Why does my ice maker not get cold enough to produce ice? I have a Samsung RFG297HDRS French Door refrigerator. Everything is functioning except for the ice maker. Water is getting into the ice maker


Ok Randy, Lets fix it.

My name is Peter. I am a retired refrigeration field service technician.

You are not getting cooling air to your ice maker freezer compartment. Once again Samsung - bad design - put a ice maker in the fresh food section.

So, you have a ice maker enclosed next to the fresh food section where the recommended temperature setting is 35-40 degrees F.
Where as your recommended freezer temperature is +2/-2 degrees F.

There is a air damper/vent from the bottom freezer in the back of your ice maker housing. Lets remove the ice maker to check for ice build up. On the left hand side of the housing on the wall there is a long narrow cover plate. This is where you connector harness is located. There are 2 screws holding the front end in and a tong and groove tab in the back. Remove the cover plate.

Now, pull the harness out.

Lets remove the ice maker assembly. There are two screws in the front end securing the ice maker to the top of the casing. These screws are recessed. They are either Philips heads or hex heads (1/4"). If they are hex head, he recessed hole diameter is small. Some hex head hand tools will not fit. A screw gun will work or a small outside out side diameter hex head hand tool.

Remove these screws. In the back in each corner is a tong & groove. Pull forward to release the ice maker. Using a small flat head screw driver wedge the wire harness to release. Set the ice maker aside.

Inspect the air vent/damper for ice build up. Use a hair dryer to defrost.

I do not believe you have a automatic damper controlled by a thermistor (temperature sensor). If you do, Remove the damper assembly. Get your multi-meter. Set your meter to the lowest Ohm reading (Omega on your meter) Touch the two probes on your meter together, you meter should read 1.0. Disconnect the 2 motor contacts. On the motor place one probe on one contact and one probe on the other contact. If the meter still reads 1.0 the motor is bad. If the meter reads 0-50 Ohms the motor is good.

If there is no ice buildup & the damper motor checks out, replace the temperature sensor.

You will find getting the wiring back into the side panel will be a little difficult. As usual, Samsung is not service friendly.



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1 Answer

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Hello Friend, this is Z. Thank you for your post!

I interpret that you are having trouble with the freezer of your Frigidaire refrigerator not freezing ice cubes. It appears that your refrigerator is not properly cooling. Make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly. Please allow 24 hours for temperature to stabilize. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your freezer status has changed successfully. Thank you!

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You have a defrost issue. This link will aid you in diagnosing and parts.

https://www.repairclinic.com/RepairHelp/Refrigerator-Repair-Help

I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

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Is your circulating fan working?
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