When I plug my mp3 player into my MSI Wind U120's USB port, the player won't charge. (And I've tried all the ports, I've tried when the computer has been on not too long, starting the computer with the device plugged in, etc.). I am prompted to install network hardware, but I really don't need to for this device, and it has charged on the computer before. I think this might be similar to the problem I encountered with my plug-in speakers, which would not work until I restarted the computer (and apparently, something with the computer reset itself; the computer is plug-and-play). The charger works on other computers, so I know it's a problem with the Wind. Unless I install the hardware, which I don't have, the mp3 player isn't even recognized in the ''My Computer'' section.
Thank you.
Make sure that the USB cable is properly plugged in and use the original cable that came with your player.
Computer in Hibernation mode
Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player.
USB Port 2.0
Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems).
USB Port location
Try plugging into different USB ports (i.e. USB port in the back of the computer); occasionally the front USB ports have limited power to charge up the device.
Battery
Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.
Latest firmware
Depending on what Sansa player you have, make sure it's up to date with the latest Firmware.
AC charger (optional)
AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port. These accessories are available at SanDisk web site.
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