Posted on Nov 18, 2007

Powers off by itself and says "problem"

My stereo receiver shuts down after being on for about 5 minutes. When it shuts down the panel has a message that says "problem" and then just zaps off. HELP!!!! I have the whole system -- LCD, stereo receiver, wireless speakers, etc and it's been nothing but headaches.

2 more comments
helpsamsung Nov 18, 2007

This is model HT-X70 This is model HT-X70
Anonymous Dec 05, 2007

It actually says "protection" and mine does the same thing... Haven't figured out why it does that... The samsung website says it's a power protection and something shorting the wires out, however, I looked and tested all the wires... Any further help on this problem would be appreciated... I have the same model ht-x70
big jay 1 Dec 08, 2007

I have the same problem my home theater system say protection and then shut off I need help. My unit is about a year old.
piris May 11, 2010

my home theater a samsung ht-x250 dispay "protection" and then shut off.

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julitokarate

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Posted on Apr 25, 2008

julitokarate

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Joined: Apr 25, 2008

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I opened my theater system; the same as above and in front of the fan i found a ball of aluminum foil burned up. i took it off and the problem has not happened yet. before, it only took 5 minutes to shut off, it has been 2 hours and is still on. i hope that this works for you. good luck.

Anonymous

It can go for hours without interuption, and one ime i noticed that the display said "check fan" and then protection and goodbye. I decided to take look and opened it up. The fan is covered by an aluminum shroud, after i removed the shroud i noticed that one of the sound filtering caps were blown. I couldnt find the ratings on the cap, but am researching.

Anonymous

This message is supposed to indicate that you have wires crossed at some point. Maybe the speaker wires are touching? I have a similar issue, however my receiver does not say Protection - it just says Goodbye. Samsung support says that this is an issue with the box and likely needs to be replaced.

Check all of your speaker wires, and call the Samsung support 800 number. They are pretty good.

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Powers off by itself and says "problem"