D-Link WUA-2340 (ASKU55774) Wireless Adapter Logo

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Posted on Jul 16, 2009
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The unit is in the usb port and thelight is on but the software cannot find it.

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  • Expert 40 Answers
  • Posted on Jul 16, 2009
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Joined: Jun 30, 2009
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Re-install the usb driver, if that doesn't work something is wrong with the unit connected.

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Not surprised at that, don't know much about these units but from what i was able to find out they don't use a usb cable to load software they use a serial cable, and computer do not have a detection process for the serial cable, You need the cable as well as the software to load information up to or down from the unit. Quick check brought this to my attention and maybe something in here will help you.

https://buy.garmin.com/shop/shop.do?pID=173#accessoryTab

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it sounds like the unit is just drawing more current than your USB port can supply .. that happens a lot with large USB memory sticks (8gb or more) .. they are getting very close to or even exceeding the spec on the port .. some USB ports can do it others just shut down .. the external port expander with a power supply will almost always fix that problem and they dont cost much .. they are kind of nice also because you can put the expander ports within easy reach.
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