I have a Kenmore Ultra Fabric Care Heavy Duty 80 Series washer that will not spin can you give me some kind of advice what it could be?
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action
Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.
The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.
If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.
Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.
This is the Whirlpool PDF on installation and maintenance of direct drive washers. See the section on how to bypass the lid switch and on the transmission.
WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf
If everything else works OK,, including the drain, and the timer moves, the problem could be in the transmission / gearcase.
If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".
Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.
After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again.
The Sears site for your washer may have a sub-component section on the gearcase with a part number for the Neutral Drain Assembly repair kit.
http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf
Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.
In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators.
The top agitator uses a plastic 1/2" drive bolt. A 1/2" socket extension works well.
You don't have to remove the drum.
You can also see this site for removing the transmission.
ILLUSTRATED DESCRIPTION OF REMOVING CABINET THRU TRANSMISSION.
http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137
Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.
If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged
the washer won't go into spin mode.
If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.
With ours, all told, it cost less than $30 (including new 80-90 weight gear oil) vs. about $170 for a new transmission.
The job is a bit complicated and messy but not too difficult.
Hi Vic,
No, I cannot seem to get the spanner lose. Does it have reverse threads? How best do I loosen it? Thanks.
Phil
Got it. I got the brake out now and while removing the clutch, a C shaped clip was wedged in the clutch. That clip attaches to the bottom of the drive tube and holds on several parts; a plastic collar with two tabs, a metal football shaped piece and a plastic piece that seems to work with the clutch. The bottom of the drive tube seems to be too worn away to allow the C clip(retainer ring?) to hold these parts in place. There is a groove in the bottom of the drive tube for the retainer clip to sit in but in putting this back on, the clip is barely on. Does this mean the drive tube needs replaced? What do you think? Thanks.
Phil
One last question, Vic. The clutch got chewed up, the brake and drive tube need replaced, and it was recommended that I replace the coupler while I'm at it. That adds up to roughly $160 plus shipping. Is now the time to get my wife the front loader with the larger capacity for our 4 kids? If so, what have you heard about the Samsung? Thanks for you help, and sorry if these questions are inappropriate for this forum.
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