I put in a dvd and i get format not supported?bose 321 gsx system

The video formats are:

composite video (yellow phono/RCA) - 480i/576i [NTSC and PAL, respectively]

S-video video (black 4 pin din) - 480i/576i [NTSC and PAL, respectively]

Component (3x phono/RCA - Green Blue Red) - 480p NTSC only. Applies just to the DVD player output.

The 3-2-1 system has a couple of composite inputs, one s-video input, no (0) Component inputs. It has 1x composite output, 1x S-video output, 1x Component output.

The Bose system has very basic video handling capabilities. It will only pass through a signal in the same format as it is received. So, a composite signal in requires that the TV or display is hooked up with composite too. IOW, it won't up convert composite or S-video to component.

HI,

Go for a rest first by unplging it for 30min and then plug it back see if this helps or call tech support to oder an update disk.

Goodluck,
Please don't forget to rate the solution

I have the same problem. When I put in a dvd it tries to read it and then comes back unupported format. What does this mean and why won't it read the dvd?

I check 321 gsx sbose system that you use to play the DVD and it claims that it supports CD-R, CD-RW, SACD, DVD-R, DVD+RW, DVD-RW, DVD+R, DVD, CD, Video CD (NTSC, PAL). So make sure that the DVD that you burn the video onto should be compatible with your DVD player. And you can also refer to this post about burning mp4 with nero to make sure that you burn with right steps.

Be sure that in the setup menu, you are selected for the correct output format (either component which is BLUE/RED/GREEN + audio or composit which is just YELLOW + audio. If that is correct, I would suggest a call to the BOSE technical support center.

you can open it up and see if you have broken the ac/dc converter. disc tray could have jammed it up. if you dont know much about them then try calling customer support. ^^

its the format of the DVD as its written.
Nothing you can do but to have the DVD re-authored.
We had this problem with out wedding video. It runs fine on my computer but not in the Bose. We asked the videographer to reauthor the DVD explaining the problem and it works now.

Format unsupported simply means the unit can not read the disc. The problem is either the disc or the player.

Contact Bose technical support if you are sure the discs are good. 800-367-4008

the 321 does not support data cds or dvds read the manual. standard DVD or VCD format only.

Please kindly check if this is d model of your 321