Question about Garmin ETREXVISTA GPS Receiver

1 Answer

ETrex Vista shows incorrect date

About 5 weeks ago, I purchased a Garmin eTrex Vista. Within a couple of days, I had to return it because it started showing the wrong date – out by many years. In all other respects, the unit seemed to be working fine (acquired a satellite fix quickly, compass and barometer work OK, etc).

The unit was replaced with a new Vista unit, which was working fine – until today! Now my new replacement unit is showing exactly the same symptoms. Today (17 November 2007) it is showing the date on the Main menu screen as 02-Oct-66. (There is nothing I can see which shows whether this is 1966 or 2066, but either way, the date is wrong.) It shows the correct time of day, however, and manages to get a satellite fix quickly, even though it appears to believe that it is living 59 years in the future (or possibly 41 years in the past.) I have checked that I am running the latest system firmware (version 3.70), and have tried a full hard reset, changed the batteries, etc, but nothing I have tried will correct the date problem.

This makes the unit all but useless for me, as the downloaded track-logs show corrupt time and date stamps. One major consequence of this is that I can’t use the track-logs to geo-reference my digital photographs from my remote site trips, which is one of the main reasons I bought this unit. The downloaded track-log files show the dates for the latest track-log points as being 24-Aug-30 to 27-Aug-30, whereas the Vista Main screen is currently showing the date as 02-Oct-66!

Another critical issue is that I can’t download track-logs into MapSouce – the MapSource software attempts to download the current track from the unit, but then at the end of the download seems to recognise that the data is corrupt, and rejects the whole track-log.

I have contacted Garmin Tech Support and the local reseller for advice, so far without success. Is there a known PERMANENT fix for this problem?

Posted by Anonymous on

  • 10 more comments 
  • Anonymous Nov 18, 2007

    eTrex Vista

  • Anonymous Nov 21, 2007

    Thanks to a hint from a user on another web forum, I have found a fix, at least for now.

    Specifically, a normal "master rest" on the eTrex Vista is accomplished by holding down the "Page" button and "Enter" (i.e. the click stick) while powering up. You are prompted that a full reset will occur, and after confirming, the machine is reset. However, in my case, this achieved a full reset, but did not fix the date problem.

    However, the undocumented "super master reset" on the eTrex Vista is achieved by simultaneously holding down the "Page, "Enter" and "Find" buttons while powering up. You have to hold all buttons in for about 5 to 7 seconds, and you DON'T get the warning message, but when the machine finally restarts, it is fully reset. After acquiring a satellite fix (took several minutes) - lo and behold - my time AND date both seem to be correct!

    Oddly, neither Garmin tech support nor the local reseller seemed to know about this method of REALLY resetting the machine - I will pass on the information to them, for future reference.

    The link which documents the "super master reset" procedure is here: http://www.gpsinformation.org/dale/secre...

    Hope this might also help other eTrex Vista owners who are experiencing the same date problem.

  • skidooboy Jan 01, 2008

    Hi there,

    I had an identical problem. Reset using the startup modes. First time the year went from 66 to 15. ?? Then I reset it again and immediately put it under clear skies. It now shows me the correct date. Wonderful. Especially since I have been communicating with Garmin customer service about this problem and they have been polite, but not much help. Thanks a bunch!

    Cam

  • Anonymous Jun 26, 2008

    The problem I have is not related to the Garmin GPS receiver...but I operate a Vehicle tracking company in pakistan and would appreciate it that a solution to my problem be emailed to me on [email protected]

    we have purchased vehicle tracking technology from matrix but about 4-5 of these units which have a built in GPS component, are displaying a the time as 05:00:00 am 01/01/1970. We have a software as well...



  • Anonymous Aug 26, 2008

    Thank you very much!! I've tried for two days to get hold of Garmin, and haven't been able to... My Vista was having the very same problem, and your method seems to have fixed it completely!!

















































































































































































































  • Anonymous Aug 29, 2008

    i had precisely the same problem, and this solution worked perfectly for me.

  • balemans Sep 06, 2008

    I had the same problem, and the reset did work.



    Thank you very much.



    Cees Balemans



    Curacao

  • cejusto Oct 04, 2008

    Exactly the same whole problem( local dealers and tech... support included).
    Other problem I'm having is that sometimes the unit doesn't display any map when actually there is a map.


  • Anonymous Oct 29, 2008

    Same issue-though I have had to "find new location" several times when it becomes unable to figure out where it is-even though I've only used it within 5 miles of the same location since I bought it. I've used other units-Vista, the yellow e-trex, and Legend extensively without the date problem or problems with the location. Thanks for the info.

  • chrispearson Oct 30, 2008

    Thanks for the tip...my Vista has been switching between '25 and '90 on each subsequent startup. Very annoying, because this invalidates all of the Sun & Moon and Fishing functionality. I don't know why Garmin has such a pristine reputation.

  • sherz04 Jan 09, 2009

    today is january 9th 2009.. and i reset my gps and the date shows 31-dec-08! i stll cant seem to get it right!

  • Anonymous Feb 06, 2009

    The combination of regular reset and super reset solved my problem though it took 5-6 times resetting and using both types of reset. For me the magic sequence was a regular reset followed by the super reset.



    I had a very similar problem of wrong month day and year consistently showing up (alternating between 1990 and 2025 ) - In addition the tracks would not display on the etrex and no loaded maps would display. after multiple resets and it finally worked and dates are correct and my maps and tracks are back!!



    THANKS

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Anonymous

Thanks for the great advice. My problem is fixed!! Yay!

Posted on May 07, 2008

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Thanks to a hint from a user on another web forum, I have found a fix, at least for now.

Specifically, a normal "master rest" on the eTrex Vista is accomplished by holding down the "Page" button and "Enter" (i.e. the click stick) while powering up. You are prompted that a full reset will occur, and after confirming, the machine is reset. However, in my case, this achieved a full reset, but did not fix the date problem.

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