Question about Honeywell Airgenius 5 Air Cleaner/odor Reducer - Black
Replaced air filter can't reset filter indicator lights
Hello, this is Ava with Think Crucial.
Make sure that the new filters you installed are undamaged and correctly seated in it's assembly. When resetting the unit, unit must be powered on then press and hold the appropriate filter indicator button for approximately 10 seconds until the light turns off. If nothings happens, unplugged the unit from the power for about a minute and then try to reset the unit. If all else fails, I would suggest to contact Honeywell for more assistance.
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I hope this was helpful.
Think Crucial Customer Care
Posted on Oct 25, 2016
Tips for a great answer:
The Intelli-Check™ Filter Monitors will indicate replacement of the pre-filter and the
HEPA filter. Depending upon your individual usage (environment and hours used),
you may need to check and replace the filters more or less frequently.
To check Expected Filter Life Usage
When the unit is turned on, quickly press the appropriate filter monitor button. The
pre-filter light will flash up to 3 times and the HEPA filter light will flash up to 4 times,
depending upon how much expected filter life has been used.
1 flash = from new, up to 1/3 expected life used up
2 flashes = between 1/3 and 2/3 expected life used up
3 flashes = between 2/3 and all of expected life used up
Remains on = time to check/replace pre-filter
1 flash = from new, up to 1/4 expected life used up
2 flashes = between 1/4 and 1/2 expected life used up
3 flashes = between 1/2 and 3/4 expected life used up
4 flashes = between 3/4 and all of expected life used up
Remains on = time to check/replace HEPA filter
To RESET Filter Monitor
When the filter monitor light remains on, it is time to check/replace the filter and reset
the filter monitor, if needed. With the unit powered on, press and hold the appropriate
filter monitor button down for approximately 5 seconds until the light turns off.
Depending upon your individual usage (environment and hours
Usually answered in minutes!
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