How can I change the factory code?

Contact Sentry directly

Pin numbers are unique in every phone. This comes with the package box or the code is sent in your email. But you might want to check this link...
Unlock code for mobile Alcatel ONE TOUCH GO FLIP

• Open your Sentry safe by typing the five-digit factory code (found in your owner's manual) on the keypad. It's always a good idea to change your combination while the safe is open, so that you don't inadvertently lock yourself out.
• Delete any existing codes by pressing the "P" key and entering the factory code, followed by "00000." On older safes, press the "PROG" key and entering your factory code twice to delete old codes.
• Press the "PROG" or "P" key again on your Sentry safe's keypad.
• Enter your safe's five-digit factory code.
• Enter a five-digit code of your choosing within 5 seconds. This is your user code. While the factory code cannot be changed, your user code can be changed as often as you like, and that should be your primary code to open the safe. Only you should know your safe's factory code.
• Retype the user code to verify it is working, and then close the safe.

a1 locksmith Burlingame advised me you can not change the factory code as it is burnt into memory. but you can enter a new user code sentry safe instructions at the bottom of this page

Have you changed the factory set Master Code?

First, find your safe's Model and Serial Number.
The Serial Number is in this packet, and is also printedon the small label beside the door hinge (outside). Send a copyof this, a notarized letter (last name must be different than that of owner) stating you are the safe's owner, and a check or money order for $12.00* (U.S. funds) to: Sentry Group, Dept. 200,
882 Linden Avenue,
Rochester, NY 14625-2784 USA.
If using a credit card (Visa/Mastercard only), call 1-800-828-1438
and fax your Model and Serial number with the notarized letter
to 585-381-2940.

That's the best you can do... without hiring a safecracker :)

Hi!

To unlock you ipod you can connect your ipod to the computer it was last synced with and click on restore options. it will restore the factory settings and will clear all the saved data in your ipod. This is the only way you can unlock it.

Please rate this solution.

Thanks
Rylee

Hi,
here is the customer service phone number for you. I am sure they will be able to help you. 800-828-1438