Question about BenQ Cameras
I believe your zoom lens is not extending when you power on. In most cases like this, there is likely a foreign body (sand) or similar objects lodged between the lens tubes or the camera has been subjected to a knock (dropped, bumped against a solid surface) that caused the lens tube to miss-align. All you need to do is:
1. as you switch on the camera, give a little knock/ tapping with your fingers around the lens.
2. if that fails, apply a little pressure to the sides of the lens ring while powering on your camera.
Lets hope that will help to dislodge the foreign body or the lens tube miss-alignment.
Posted on Feb 08, 2016
SOURCE: zoom lens won't retract
Usually down to the lens block assy being faulty.Is the lens retracting and opening properly?.It usually turns out to be worn gears in the lens drive assy or the result of a fall.Either way will be expensive repair!My advise is check and see whether camera is covered by insurance for accidental knocks.,
Posted on May 11, 2007
SOURCE: hp photosmart r742-lens error
Press the lens till the little doors close but not at all, i just fix it these ways 2 min ago! I SWEAR, just press it with a little hard and cross ur finger =D it work for me!
Posted on Jan 11, 2009
SOURCE: zoom lens is stuck on my camera
Hey, my husband just fixed it! You just wiggle/bend the zoom lens, and you feel a "pop", and then the zoom retracts and you're fine! I was afraid to "break" it, but someone on vacation had the same problem and told him this solution a few weeks ago. So don't be afraid to use a little force-at least, in our case, it worked! Good luck.
Posted on Feb 13, 2009
You have a bad lens. Unless the camera is in warranty the cost of repairing the lens is higher than the value of your camera. The strange noise you hear is the lens motor trying to move the lens. One solution is to blow compressed air around the lens. Sometimes dust and dirt may jam the lens.
Posted on Jul 02, 2009
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