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Amanda McClure
Amanda McClure Posted on Feb 02, 2016
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My daughters leap pad 3 , the leap search button takes us to a black screen then logs her off and makes her re sign in. We push leap search again and same thing happens.

We power it off, re log in push home, do everything possible but it still black screens and logs her out every time we press it

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Miguel Angel Salcedo Robles

Miguel Angel Salcedo Robles

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  • Contributor 16 Answers
  • Posted on Feb 02, 2016
Miguel Angel Salcedo Robles
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Do a backup of the device and reset it. It should work after the reset.

Testimonial: "How do I do that lol"

  • 1 more comment 
  • Amanda McClure
    Amanda McClure Feb 02, 2016

    How do I do that ?

  • Miguel Angel Salcedo Robles
    Miguel Angel Salcedo Robles Feb 02, 2016

    You have the cables to connect the Leap Pad 3 to the PC?

  • Miguel Angel Salcedo Robles
    Miguel Angel Salcedo Robles Feb 02, 2016

    Okay I will tell you how to...First connect the cable to the pc, open the "Leap Pad Connect software (If you don't have it I added a download link for leap Pad Connect for Leap Pad 3)http://lfcdownload.leapfrog.com/en/pc/le... (just copy & paste in your laptop or desktop browser to download the application) then open the app, go to "Settings" tab on the right corner , click and first click the "repair" button, check the Leap Pad, if it fixed dont make nothing more, but if "repair" don't fix the problem sadly you have to reset it to factory settings. This sadly should erase all the content of the leap pad and put it to it factory default setting and should fix the problem.

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..
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