Can't print from Quickbooks Pro 2008 to HP 6500 All in one
I have the exact same problem. I've been on the phone w/HP and Intuit and done all they've suggested. I'm so frusterated. I can print to other network printers on our network that are even HP from Quickbooks, but not to this new 6500. It just makes a 'ding' sound and never prints a thing. HELP!!
Re: Can't print from Quickbooks Pro 2008 to HP 6500 All...
You can install Deskjet 990c drivers to print from Quick Books
We need IP address of printer for this.
Please perform following steps to get IP address of printer.
On printer press Setup >>>> select Network >>>> select View Network Settings >>>> select Print Network Configuration Page >>>> press OK >>>> this will print network configuration page >>>> note down the IP address of printer showing on this page
Now you need to install Deskjet 990c driver
On computer click Start >>>> Control Panel >>>> Printers or Printers and Faxes
Click "add a printer"
Select local printer (uncheck automatically detect my plug and play printer) click next
Select LPT-1 port and click next
select manufacturer as HP and printer as deskjet 990c and click next
make printer name as Deskjet 990c and click next
Use as default click next
Do not share click next
Select "no" to test page and click next
This will show a new icon of deskjet 990c in printers window.
Right click on Deskjet 990c >>>> click Properties >>>> click Ports
click "add a port"
select "standard tcp/ip port" and "new port"
type IP address of printer in the column of printer name
type IP_IP address of printer in column of port name
device type "generic network card"
Complete the process by clicking next/ok/finish
Try to print from quickbooks by using Deskjet 990c icon
Wish for all success..
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<li>Go to the <a href="http://support.quickbooks.intuit.com/support/passwordremoval.aspx">Automated Password Removal Tool at the QuickBooks support site</a>.</li>
<li>Verify the version of QuickBooks used to last open your company file installed on your computer.</li>
<li>Choose your QuickBooks version to be redirected to the correct support site.<br /></li></ol>You will need the license number, as well the phone number, and zip code on file with Intuit to verify your registration.
This is actually a quick books issue that they blame on the printers
here are the follwing steps to resolve the issue
Quick Books (2009) qbprint.qbp file change
rename above mentioned file to qbprint.old
if its an erlier version of quickbooks ie. 2006, the file path is then: doc&settings\programfiles\inuit\quickbooks then look for the file and rename it
Here is the website from intuit that acknowledges the issue
Go 'Lists' and then open 'Templates', double click on the product invoice and make sure the invoice is 'Active'. Qbooks saves printer settings for each feature, regardless of which is set as 'default' in Windows...be sure you have the correct printer selected. If the above are set correctly, go to HP's website and download the latest driver for your printer.
So long as you have a valid, REGISTERED copy of QBPRO, this should be no problem... You'll need the phone number and ZIP code of the person or entity under which you entered the registration.
Install QB Pro 2008 on the new laptop, register it (you'll need an internet connection) and go ahead and click on help...update quickbooks and let it do it's thing.
Then (If you're using an XP machine...) COPY your intuit directory (usually located at C:\documents and settings\all users\shared doctuments\intuit) over to the new machine in the shared documents folder.
After you have copied the data, open QB Pro and choose "open an existing company", then navigate to where you placed your intuit files and open the company in question.