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Anonymous Posted on Jan 30, 2016

If new remote does not work, then what do you think is wrong?

My remote stopped working; batteries are good. A pricey RCA Universal remote could not be programmed in any way imaginable. Ordered a new remote from manufacturer, but it's not here for another week... Joystick button is believed to be defective; it does nothing... The TV is on; not sure if I turn it off that it will come back on. HDMI input is non responsive, too...

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Ashley A.

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  • Posted on Jan 30, 2016
Ashley A.
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Usually when this happens it is a manufacturing issue. Before anything else be sure to remove and replace with fresh batteries. Then try once again. If it is still not working, contact manufacturer. Also, look to see if there is a warranty for this product. They will most likely replace it and ship it to you!

Testimonial: "Thanks for your assistance. I tried 2 sets of new batteries and still nothing... I purchased this TV in 2014 and it only came with a 1 year warranty. I'll still check with the manufacturer; maybe they'll feel generous at the moment. Haha!"

  • Ashley A. Jan 30, 2016

    Oh okay, this was purchased in 2014! Well as you said still double check with the manufacturer. Most of the time they are very helpful. Best of luck!

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