You could try this, go to the login page here:,
just under where you input your password you can click on "forgotten password". This takes you to a page where it says "find my account" where you can enter "Email, Phone, Username or Full Name". (Probably not Phone in your case !!) Try entering one of these (My email gave the best result for me) and follow through the instructions to reset your password so that you can access your account.
Hope this is helpful, if so would you please register that with Fixya