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There is a cover plate over the screw that you need to tighten. This cover plate is held in place by two spring latches, 180 degrees apart. Use a small flat-tip screwdriver to depress first one latch, then the other. Don't use too much force - the latches are plastic and will break if treated roughly.
To disassemble a sunbeam mixmaster 2370, find four plastic snappers arranged at 1, 5, 7 and 11 o'clock around the front circle of vents. They can be seen with the help of a good flashlight. un-snap them and the top and bottom shells will separate. From there on, it is clips and screws. Good luck!
The speed control on the back is simply a variable resistance potentiometer, the same thing that controls the volume on older amplifiers. The output current to the motor is supplied by the printed circuit board in the bottom of the unit. This allows gradual increases in speed to avoid over-torquing the motor on speedup. Even the poshy-posh-posh mixers do this.
At least it still works. The most common problem is the cheap plastic drive gears that strip out with a mild cookie dough, this jams the beaters together and requires burial-at-dumpster.
Mine did almost the exact same thing one day. I have the Artisian Model, It would do it on any of the lowest speeds. Dont know if this will help you or not but I just ran mine the next day on all the way high with the spash guard on for making whipped cream for about 6 minutes full throttle and for some reason it hasnt went slow and shut itself off since then. Mine is about 7 months old. I called Kitchen Aid but their customer service all of a sudden seems to not know english worth a poo...
Try running yours on full blast for 5 minutes with something simple in the bowl. If its a 250 watt or higher make whipped water out of 2 cups of water and a tablespoon of cornstarch. Run it till you get what looks like whipped cream. Oh yea. Use the Balloon whip. The lubrication in the motor is supposed to last for at least 5 years but I have seen on numerous post's that if you run them on all the way for at least 5 minutes the oil will even out in the motor. Running the mixers at low speed alot will cause the oil inside not to move as freely since the motor doesnt heat up the oil in the gears.