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Upright freezer door was left ajar. The alarm keeps sounding, can you tell me where the reset button is located.

Upright freezer door was left ajar, The alarm keeps sounding, can you tell me where the reset button is located and/or how to make it stop as it is located inside a restaurant and is disruptive.

Posted by Deena Kingery on

  • David Ellis Rhea Jan 26, 2016

    Hi Deena Kingery, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? Please share the year(?), make, and model of freezer.

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1 Answer

Peter Goodwin

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Hello Deena;

My name is Peter. I am a retired field service refrigeration technician.

There is no reset for the alarm. The alarm goes off when you are not maintaining temperature.

During the time the door was ajar, warm air got into the freezer either icing up and locking the cooling fan or forming a block of ice on the cooling coils (Restricting cooling air flow.)

The best thing you can do, unless you want a $300.00 plus service call to defrost everything, is to turn power off to the freezer. Open the freezer door. Have plenty of old towels to soak up the water in the bottom of the freezer as it defrost.

You did not provide a model number which is located on the inside wall of the freezer. Every 8-10 hours your freezer will completely shout down for 20-30 minutes where only the light works and the defrost heater turns on. The ice build up is too much for the defrost heater to handle.

In some freezers the defrost mode is in the control board, in others it is a separate component that you can repeat trip using a flat head screw drive.

Posted on Jan 26, 2016

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