How do I check for power to motor?

WARNING!!!!!
This model HB500BSS was recalled by the CPSC. blade could come off break glass and/or injure.

http://www.cpsc.gov/en/Recalls/2010/Blenders-Recalled-by-Haier-America-Due-to-Laceration-Hazard/

I think it's the little washer in the blade assmbly since mine was worn to a sliver when it started doing what yours did. I replaced it with a similar washer and it worked for a week and then started spitting out metallic dust until it stopped working again. Could be the bearing seized. I would say yes a new blade assembly but I hadn't found one- since I have a 3600 which is very old-when my husband bought a used replacement container with a working blade assembly on ebay. $37 bucks, problem solved.

If possible, check the spot where the blade fits onto the driveshaft. It's probably a toothed gear or wheel. I have had blenders "die" before due to wear between the drive shaft and the blade. The blade would bump along inconsistently as the gear teeth failed to catch.

Check the blade with it off the base and make sure that it spins freely. Check the spindle on the base and see if it feels hard to turn. If the spindle turns too easy , then the connection inside the base is broken and needs replacing.

Check and make sure that the shaft in the base housing spins. If it does, the blade assembly has become disconnected from it's shaft probably due to an improper spot weld or peening of the blades to the shaft, or has torn loose or ripped the splines out due to an immovable object trying to be spun. A jammed ice cube can do this. Blade assemblies can be had usually directly through the manufacturer and usually on line. If this has helped, please rate it accordingly.

Is the black plastic part, seal, and glass portion snugly fitted together? If so, it's likely that the black plastic part isn't making contact with the pin. On mine I have to turn it about a quarter turn to lock it to the motor/ drive pin.

If I have a hard object such as ice cubes too firmed placed in the blender against the blade and the glass, I shake the container to loosen the materials and reseat it onto the drive pin as mentioned above.

first check the blades on the container thay should turn easy by hand if not thats your problem , you will need blades . blades turn easy ? you will need to replace the motor . the temp /overload has changed and is tripping to easy . this is common with people that use there vitamix for tough chores a lot . a lesser blender would just burn up a motor in a puff of smoke .a vitamix dies this way . in the end its the same you will need a motor

Take your motor to a small appliance repairman. It might just be a loose wire..inside that needs replaced or re connected then follow my tips below.





I have been thru the fire about this! I sent my Healthmaster in recd another and it failed also. Almost always..it is the bearing that fails in the caraffe that supports the blade. The bearings that Jack Lalanne had installed in China..were not sealed...so they would allow water to enter corrode and eventually all of your blenders contents would come out thru the bottom! Or another thing that can happen is your blade will freeze up due to corrosion....and become immovable.
Jack Lalanne healthmaster is out of business. I manged to get a refund form Tristar..Lalannes distributor..BECAUSE they authorized me sending my blender back for a new one...and then they cashed my shipping check and then threw out my blender!!!!! I also had to call for weeks till I drove Tristar insane...so they ponied up the dough
So I doubt you can receive any money.
But this is what you CAN do!
1) If your motor functions well..you can buy a new carafe for 45 dollars or so from Cooking toys ( google cooking toys and it should come up)
2) OR if your cheap like me...and your blade doesnt rotate easily due to corrosion and your caraffe isnt leaking much...put a couple drops of oil on the outter rim of the bearing ( That would be located directly on the bottom of the outside of the caraffe..it surrounds the knurled metal part that is inserted in the motor for blending.
My blade was corroded and leaking a tiny bit..I put some olive oil on the bearing and it worked great! I have ben able to use my caraffe for a month now...when I expected to have to buy a new one from "Cooking Toys" Which I will do if this one fails.
3) If you buy a new caraffe form cooking toys..my advice? OIL THE BEARING WITH A LITTLE OIL...(any kind of vegetable oil) AFTER EACH TIME YOU USE IT! I SUSPECT IT WILL LAST INDEFINITELY>>>BUT TIME WILL TELL!

These little jewels are threaded onto the motor shaft so they tighten up when in operation. To remove, you will have to immobilize the motor shaft. See if you can insert an icepick or screwdriver into the blades of the motor fan on the bottom. Then using a punch and hammer, gently tap the clutch disk in the direction opposite from its normal rotation.

BE CAREFUL not to use so much force that you break either the clutch disk or the motor fan blade.

the top rubber piece could be worn enough that it is not engaging the pitcher. look at it carefully and see if the "teeth" of the rubber disc on top of the base has not cracked and worn away. a picture of the new one can be seen on the parts websites to compare I spent $10.00 for my replacement but i found them at other sites for $6.00. you will need a very skinny 7mm open ended wrench to get the old one off and it is left handed threads that means clockwise will loosen not tighten the part.i ground down my wrench but an ignition wrench from an auto store will usually be thin enough to reach the flats on the shaft under the rubber disc